2. Self-reflection once a day;

3. Exercise once a day;

4. Listen to your heartbeat for one minute every day, especially when you are doing important things, when you are tired, nervous and irritable;

5. smile;

6. Listen attentively, don't interrupt each other, speak forcefully, and feel that your voice can produce an infectious magnetic field;

7. Before speaking, consider each other's feelings;

8. Consciously praise others more than three times a day;

9. Express gratitude when you get help;

10, control not to make the first reaction to defend yourself;

1 1, do one more thing every day;

12, no matter what, make progress at least a little every day and consciously improve.