1. Collect evidence: First of all, you need to collect all the evidence, including the receipt of the gym membership card, the contract or email confirmation, and the communication record between you and the gym. This evidence will be very helpful when you ask for a refund.
2. Negotiation with the operator: You can directly communicate with the manager or person in charge of the gym, explain your own situation and requirements, and try to solve them through negotiation.
3. Find a consumer association for mediation: If negotiation with the operator fails, you can ask the local consumer association for help. Consumer associations can provide neutral mediation services to help you reach a settlement with the gym.
4. Complain to the relevant administrative department: If you think your rights and interests have been infringed, you can also complain to the relevant administrative department. In China, you can complain to the Market Supervision Bureau or the Consumer Protection Bureau.
5. Seek legal aid: If you think that your rights and interests have been seriously violated and other ways can't solve the problem, you can seek legal aid. Please contact your local legal aid agency or lawyer to know your rights and available legal channels.
In the process of dealing with this problem, I suggest you keep calm and learn as much as possible about relevant laws and regulations. If you find that the gym's behavior is illegal or improper, you can complain to the relevant departments or seek legal assistance at any time.