In order to facilitate customers to consult and supervise the services and charges of CCB branches, CCB accepts customers' inquiries and complaints 24 hours a day through 95533 customer service telephone. During the period of standardizing business activities, CCB also set up consultation and complaint lines in the head office and tier-one branches, and arranged special personnel to answer customers' inquiries, complaints and suggestions during working hours. Welcome customers to call.
Extended data:
China Construction Bank (CCB) was established in June 1954 65438+ 10/. The head office is located at No.25, Financial Street, Beijing. It is a large state-owned bank managed by the central government and one of the four largest banks in China.
The main business areas of China Construction Bank include corporate banking, personal banking and treasury business, with branches and subsidiaries in 29 countries and regions, and subsidiaries in many industries such as funds, leasing, trust, life insurance, property insurance, investment banking, futures and pension.
China Construction Bank has a broad customer base, maintains banking contacts with many large enterprise groups and leading enterprises in China's economic and strategic industries, and its marketing network covers major regions of the country.
20 16 On June 30th, the British Banker magazine published the ranking of 1000 big banks in the world, and China Construction Bank ranked second. On February 20 17, brand finance released the list of the top 500 global brands in 20 17, and China Construction Bank ranked 14. In 20 18, Fortune Global 500 ranked 3 1.
References:
Announcement on Announcement of Customer Consultation and Complaint Hotline of China Construction Bank