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How to complain about Lake's personal education manager?
keep a contract

In fact, all the services in the gym have purchase contracts. If you abide by the contract, there is hope that the matter will be solved. If the contract is gone, things will be difficult.

Looking for sales

If the private education course is bought at the sales office, that is, the usual member consultant, then you need to find a member consultant. If you bought it in a private education office, you should check whether the private education course is still there. The staff in the gym are very mobile. If, unfortunately, the two brothers are not here, you can go to the gym to find the customer service front desk. Ask the front desk to find the corresponding manager for you. See what the manager says, because the department manager has a set of words that make you feel that you can't get a refund, or that make you shirk it within the staff.

Call the store manager's hotline.

You can check the local hotline to solve the problems around you. Generally speaking, you can call 12345 and describe what you have encountered. Generally speaking, gyms don't compete with government departments. If the government intervenes in this matter, it is likely to be solved.