Do you know manners? Many people enter the workplace without systematic learning etiquette, but they have made many own goals. I collected and sorted out the relevant information about etiquette knowledge for you. Let's take a look, hoping to help you solve the problem smoothly and become better yourselves together!
Etiquette knowledge 1 According to the occasion dress, it can be divided into the following occasions. Different occasions have different requirements and norms for dress etiquette; Dress for professional occasions requires formal professional contact, usually in the office or at the negotiating table. The dress code for such occasions is solemn and conservative, and there are three types of clothes that meet this requirement: first, uniforms; Second, suits, ladies should wear skirts; Third, women can wear long skirts.
At work, the last thing you should wear is fashion and casual clothes. Dressing in the office is the most demanding and taboo. For women, we should pay attention not to be too messy, too bright, too exposed, too transparent, too short and too tight in workplace dress.
For professional women, there are "five inaccuracies" in workplace dress; (1) No black leather skirt; (2) Bare legs are not allowed to wear skirts; (3) There is no hole in the stockings; (4) Shoes and socks are not allowed to match, and you can't wear casual shoes when wearing a suit; (5) There is no gap between shoes and skirts, that is, the upper edge of socks is higher than the skirt hem.
◆ Dress for social occasions should conform to the occasion.
Socialization is women's foreign communication, and the dress for foreign communication is the biggest test of women's etiquette.
It mainly includes the following occasions: one is a banquet, one is a dance, the third is a concert, the fourth is a party, and the fifth is an ordinary visit.
On these occasions, it is enough to attend daily parties and ordinary visits and wear your favorite clothes, but banquets, dances and concerts have special dress requirements.
When attending concerts, especially western concerts, women should try to wear small dresses or suits and skirts that are not too stuffy. Concert is a very elegant cultural activity abroad, so the dress for going to the concert is more formal, while the domestic attention is not as high as that of foreign countries, but you must not dress casually. Many concert halls are forbidden to people wearing vests and slippers.
When attending a banquet, women should wear skirts, which should be knee-length. Wearing trousers is not in line with etiquette, and wearing sandals on formal occasions will be considered too casual. If you don't know what kind of dress code you are going to attend, it's better to wear more than less. In China, the formal social dress is cheongsam, which is also very suitable for China people's figure and temperament. Wear cheongsam with shoes and accessories, and wear necklaces, earrings and corsage made of gold, silver, pearls and agate. It is advisable to wear high heels or semi-high heels with the same or similar color as cheongsam. Fur coats, woolen coats, short suits, cardigans and various square wool shawls can be matched with cheongsam. Wear skirts and dancing shoes to the dance, preferably not too exposed, and wear underwear to avoid exposure at the scene, which is very unsightly.
In addition, there are special dress taboos on special occasions such as weddings, funerals and weddings.
In principle, only black or dark gray suits can be worn to attend the funeral ceremony to show respect for the deceased and their families. It is common sense to avoid wearing bright clothes and clothes that are too fashionable or revealing.
To attend the wedding, of course, you should wear festive and beautiful clothes, but you must not wear a white gauze skirt to avoid colliding with the bride's shirt. But weddings in China often combine Chinese and western styles, so you should also avoid wearing red clothes. Beautiful clothes in other colors and styles are ok, but don't pretend to be the host and go to other people's weddings. You will go in a sequined evening dress, and everyone will look at you without looking at the bride. That's very rude and embarrassing.
Comfortable to wear on leisure occasions. Casual occasions to wear casually, generally including the following four situations; Rest at home, take comfort as the basic principle, and you can walk around the house in your home clothes and pajamas. But don't wear pajamas on the street to save trouble, because the occasions inside and outside the door are different. If there are children at home, parents should not wear short and transparent pajamas at home, so as not to bring bad influence to their children. In fitness exercise, you should wear sportswear, which is convenient for exercise, and you should wash it immediately after exercise to avoid the smell of clothes sweating and affecting the next fitness and the people around you.
Sightseeing, you must wear convenient clothes, preferably sports shoes, so that people will relax, not stiff, and the soles of their feet will not be so tired. If you travel in a suit, it will only make people around you feel uncomfortable. Shopping, there is no special requirement for wearing, comfortable and natural, as long as walking is not tired. Special attention should be paid to the dress on special occasions. In addition to the above-mentioned occasions, there are some more specific and special occasions, and the dress needs to meet the needs of specific occasions and the purpose of attendance. For example, when attending a child's graduation ceremony, you must dress beautifully and solemnly. In China, the graduation ceremony suit is just right, and wearing cheongsam and evening dress will make people feel too grand.
Etiquette knowledge 2 business visit etiquette
There is an old saying: never fight an unprepared war. It is also necessary to make full preparations before the business trip.
1. Reservations cannot be less.
It is the most basic etiquette to make an appointment in advance before visiting. In general, you should call the visitor three days in advance, briefly explain the reason and purpose of the visit, determine the time of the visit, and go after the other party agrees.
2, clear purpose
The purpose of the visit must be clear, and the problems to be solved in this visit must be well known before departure. For example, what do you need the other party to solve for you, what do you want from the other party, and what kind of results will you get in the end. All relevant information about these problems should be prepared just in case.
3. Gifts are indispensable
No matter whether you visit for the first time or visit again, you can't have less gifts. Gifts can play a role in connecting the feelings of both parties and easing tensions. Therefore, we should work hard on the choice of gifts. Since you want to give gifts, you should send them to each other's hearts, understand each other's hobbies and tastes, and choose gifts in a targeted manner to make them as satisfied as possible.
4, its own instrument can not be ignored.
Dirty, untidy and inappropriate appearance is contempt for visitors. The interviewee will think that you don't take him seriously, which will directly affect the visit effect. Under normal circumstances, when visiting, women should wear dark dresses, light-heeled dark leather shoes and flesh-colored stockings; Men had better choose a plain tie with dark western assembly, plus black leather shoes and dark socks.
5. Visiting process
There are many etiquette in the process of business visit, which can be summarized as follows for people's reference:
6. Have a strong sense of time.
You can visit others early, but not late. This is common etiquette knowledge, and it is also one of the most basic etiquette in visiting activities. If you arrive early, you can use your free time to sort out the information you need during your visit and appear at the appointed place on time. Being late is impolite, not only disrespectful to the interviewer, but also irresponsible to the work, and the interviewer will have an opinion of you.
In addition, it should be noted that if you can't keep the appointment as scheduled for some reason, you must inform the other party in advance so that the interviewer can reschedule the work. When notifying you, be sure to explain the reason for your failure, sincerely ask the other party for forgiveness, and if necessary, agree on the date and time of the next visit.
7. Pre-entry notification
After arriving at the appointed place, if you don't see the interviewee directly, visitors are not allowed to break in without authorization, and you must inform them before entering. Under normal circumstances, when visiting a large enterprise, you should first explain your basic situation to the person in charge of reception, and then meet the interviewee when the other party has arranged it. Of course, it is inevitable that the interviewee will be in the hotel. If the interviewer has arrived at the hotel, don't go directly to the interviewer's room. Instead, the receptionist at the front desk of the hotel calls the interviewee and asks his permission before entering.
8. Be generous and gentle.
It is essential to say hello after meeting. If the two sides meet for the first time, visitors must take the initiative to greet each other, introduce themselves briefly, and then shake hands with the interviewee warmly and generously. If it's not the first time for the two sides to meet, it's necessary to take the initiative to say hello, so as to show your sincerity. Speaking of shaking hands, I have to emphasize that if the other person is an elder, a vocational college student or a woman, don't reach out first, which is suspected of raising yourself and can also be regarded as disrespect for others.
After the greeting ceremony, under the guidance of the host, enter the designated room and take a seat in the designated seat after the host takes a seat.
9. Cut to the chase and avoid verbosity.
Don't make a long speech. Simple greetings are necessary, but the time should not be too long. Because the interviewee may have a lot of important work to deal with and don't have much time to meet the visitors, this requires the conversation to come straight to the point, after a brief greeting, go straight to the point.
It is impolite to interrupt each other when they express their opinions. You should listen carefully, record the unclear questions, and wait until the other party has finished before asking for an explanation. If the two sides disagree, they must not be impatient. They should always keep calm and calm, so as not to spoil the atmosphere and affect the effect of the visit.
10, grasp the visit time.
In the process of business visit, time is the first factor, and the visit time should not be delayed for too long, otherwise it will affect the other party's other work arrangements. If the two sides have agreed on the visiting time before the visit, they must grasp the agreed time. If there is no specific requirement for time, they should explain all the problems in the shortest time, and then get up and leave, so as not to delay the interviewee from handling other affairs.
1 1. The visit is over.
At the end of the visit, if the conversation is too long. When you get up to leave, you should apologize to your host for "interrupting". After going out, turn around and take the initiative to shake hands with the host and say "please stay". After the host checked in, walk a few steps and wave "goodbye" back.