Current location - Health Preservation Learning Network - Fitness coach - The main responsibilities of the front desk supervisor of the gym
The main responsibilities of the front desk supervisor of the gym
1. Accept the supervision of the front desk supervisor and be responsible to the front desk supervisor.

2. Provide quality services for members and guests in strict accordance with service procedures.

3. Make an appointment, register and receive in strict accordance with the reception process at the front desk.

4. Connect in strict accordance with the telephone answering procedure of the switchboard.

5. In strict accordance with the financial system for cashier operation and report production.

6. Be familiar with all kinds of card business, and handle the membership formalities for the guests in a timely and enthusiastic manner.

7. Accept complaints from members with enthusiasm and patience, and report to the supervisor in time.

8. Be responsible for opening and closing, maintaining and keeping the front desk equipment.