The front desk clerk in this service industry must first have a good image and temperament. After all, this is the window of the whole store. When applying for a job, you should pay attention to wearing clothes that reflect temperament, not too fashionable, but you must have temperament. I think he will ask you how to deal with customer complaints. Although you are not an account manager, you must know these things. If we are not satisfied at the gym, who do you think is the first person to look for? Must be the front desk. The adaptability in this respect is better. Then learn to smile, smile at all times, even if you are wronged, you can't show it on your face.