It depends on the specific situation. It is recommended to negotiate as much as possible. If negotiation fails, it can be settled through litigation. It depends on the specific reason for asking for a refund. If justified, the other party can report to the relevant departments without refund. I went to the gym to get a fitness card and established a service contract relationship with the gym. Both parties are based on voluntariness, meaning that they are true, legal and effective. They should fulfill their respective obligations and exercise their rights according to law. Now, due to work reasons, I communicate with the gym staff to return the card. If there is a clear agreement on the requirements, methods and amount of card withdrawal in writing or on the surface, it can be settled according to the agreement. If no agreement is reached, the problem can only be solved through consultation. If there is no written contract or agreement, a compensation settlement agreement can be reached again, and then the solution can be discussed. If you don't meet the refund requirements, the other party can not refund, which is your breach of contract, not the other party's responsibility. You can consider transferring the fitness card to repay the expenses.

Legal basis:

Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.