Brief introduction: The contents of enterprise employee training include employee professionalism training, employee mentality training, employee responsibility training, employee loyalty training, etc. The following is the training content of enterprise employees I brought to you, hoping to help you.

Excellent employees can not only improve the market competitiveness of enterprises, but also play an active role in production and operation, and at the same time drive the enthusiasm of other employees.

Employees are the foundation of an enterprise and the guarantee for it to achieve its profit targets. In the final analysis, the success of an enterprise comes from the efforts of employees and the achievements created through their efforts. Without qualified employees, it is impossible to have qualified service behavior and satisfactory sales performance; Without professional excellent employees, it is impossible to have a professional team. A professional employee needs to have the basic qualities, abilities and personal qualities required by professional services.

Enterprise employee training content

Instructor: Xu Qingyang

Trainer: all employees of the enterprise.

Course duration: two days (12 hours)

Training mode: knowledge lecturer+case analysis+actual combat drill+lecturer correction+scenario simulation.

Enterprise employee training course background:

Why do you also get paid from the enterprise, and some employees grow up with the company?

Create profits for the company? member

Workers have high professional quality! Some employees are reducing the turnover of the company and damaging its image? Lack of professionalism of employees!

Where do the first-class employees come from? How to build a first-class enterprise? As a leader of an enterprise, how to cultivate first-class employees and achieve first-class performance? Employees urgently need professionalism! Only by strengthening the professional quality of managers and employees and enhancing their professional competitiveness can we finally enhance the competitiveness of enterprises! ?

From where? Want it? Arrive? Here? If you can't give it in the workplace, you are not qualified to ask. If you give less, you are not entitled to ask for more. If you can't give anything, why take it? Instead of complaining, ask yourself: What can I do to change this unsatisfactory environment? Master destiny: accept destiny with gratitude and actively change it. In professional operation, only by improving their professional quality can we really tide over the difficulties.

How can we be professional? Teacher Xu Qingyang emphasized that professionalism requires everyone to speak in a standardized language, communicate in a standardized way and do things with professional ethics and standardized behavior in the workplace. Professional enterprise is a potential cultural atmosphere and an essential factor for the development of organizations and individuals. Enterprise employee training course outline:

Part I: Positive mentality

1. Do you have the mentality of pursuing a successful life?

2. Four beliefs:

I have a certain successful formula.

4. The past is not equal to the future

Step 5 be a man in advance

6. Yes, I'm ready

Part II: Understanding the Enterprise

What is an enterprise?

2. Enterprise organization

3. What is the workplace?

4. The feeling of being new here

5. The feeling of being an old employee

Part III: Scientific working methods.

PDCA working method

How to make a plan with Gantt Chart

Team work method

Understand your responsibilities in the team.

Duty analysis table and expectation analysis table

Part IV: How to finish your work.

Three steps to accept an order

Nine steps to solve the problem

Basic rules of the work of newcomers in enterprises.

The fifth part: the interpersonal relationship within the enterprise.

Ways to get along with colleagues

The way to get along with the boss

Ways to get along with subordinates

Case study:

Part VI: Effective communication skills.

Understand the process of communication

Avoid communication barriers

Use listening and feedback skills in communication.

Understand and use communication methods reasonably.

Master dialogue and communication skills.

Exercise: Role-playing training

Part VII: Time management skills.

Understanding time

Traps in time management

How to cross the time trap

Efficiency principle in time management

Time management tool

Part VIII: Effective meetings

Get ready before the meeting.

Convene a meeting effectively

Follow up after the meeting.

Part IX: Business speech skills

Preparation before the speech

The content and structure of the speech

Speech environment

How to eliminate nervousness

Voice, language and body language

Part X: Professional Image Building

A, instrument etiquette:

Men's professional dress skills

Ladies' professional dress skills

Two: grooming etiquette:

Professional etiquette: (standard standing posture, sitting posture, squatting posture, getting on and off posture, gestures) XI Part: Business etiquette

Etiquette of introduction

Etiquette of shaking hands

Etiquette for exchanging business cards

Etiquette of sitting in the reception room

Mode of riding

Taboos in business communication

Etiquette of telephone communication

Etiquette for visiting customers

Dining etiquette: Chinese food and western food.

Part XII: Overview of employee vocational training.

Course outline of how to become an excellent employee

Chapter 1 As an employee, we should have professionalism.

1. Dedication is like respecting life.

2. Dedication is the requirement of the company's development.

Nail a button

4. Work should be done in place

5. Do your best if you want to do it.

6. salary is not the most important thing

7. Occupation has nothing to do with status

8. Exceeding requirements

9. Do every detail well

10. Be good at industry and respect industry.

Chapter II To be a good employee, we must have the spirit of innovation.

1. Seize the opportunity of innovation

2. Break through the mindset

3. Have the courage to try

4. tap your potential

Don't let habits ruin the seedlings of innovation.

6. Enterprises need innovative employees.

7. Look at the problem from another angle

8. Liberate your mind

9. Be a creative employee

Chapter III Employees Should Have Loyalty

1. Loyalty

2. Be loyal to your boss

3. Keep secrets for the company

Don't be malicious to the enterprise.

5. Loyalty begins with saving?

6. Loyalty is competitiveness

7. Loyal attitude

8. Loyal people will certainly benefit.

Chapter IV Employees should have a sense of responsibility

1. Don't pass the buck.

Work is a kind of responsibility.

Responsibility is the most basic obligation in life.

4. Don't be afraid to take responsibility

5. Don't make excuses for yourself

6. Always be responsible

7. Trust comes from responsibility

8. Become the best brand

9. Take the lead

Chapter V Cooperation with Other Employees

1. You can't do it alone.

2. Establish a sense of group supremacy

Nothing can be done without cooperation.

Identity organization

5. Actively integrate into the team

6. There is no perfect individual, only a perfect team.

7.individualism is unacceptable

8. Learn to share and collaborate

9. Cultivate your team spirit

Chapter VI Being an Efficient Employee

1. The rule of maintaining high efficiency

2. Develop good work habits

3. Work should be orderly.

4. Make a most effective chart.

5. Keep the desktop clean and orderly.

6. Do only one thing at a time

7. Always remember the goal

8. Manage your time.

9. Make good use of the Internet

Chapter VII Employees should have enthusiasm for work.

1. Work with passion

2. Don't be content with mediocrity

Enthusiasm can work miracles.

Passion is the soul of work.

Keep the passion

Release your passion.

Motivate yourself

8. Several bad habits that hinder passion

9. Lay the foundation for your own flight

Chapter VIII Employees should take the initiative in doing things

1. Actively participate in staff training.

2. Develop a proactive work habit

3. Take the initiative to shoulder the heavy responsibility

Show yourself

Don't just do what others tell you.

6. What is initiative

Chapter IX Employees must obey absolutely

1. Obedience comes first.

2. Obedience is a virtue

3. Don't be a difficult employee

4. Be the boss's right-hand man

5. Obedience is not equal to blind obedience.

6. Don't be offside

7. Happy obedience

8. There is no unity without obedience.

9. Accept criticism and faithfully obey it

Chapter 10 Employees should improve their personal qualities.

1. Respect everyone

Step 2 provide the best service

3. Always be modest.

You should always reflect on yourself first.

5. Establish the concept of lifelong learning

6. Pay attention to what you say

7. Don't bring bad emotions to work.

8. Do not be too sharp.

9. honesty

10. Sincerely praise colleagues

1 1. Have the temperament of success.

Xu Qingyang, Lecturer of Enterprise Staff Training.

1. China enterprise training lecturer

2. Famous marketing experts

3. Practical management training lecturer.

4. Visiting Professor of Zhengzhou University

Some management consulting companies specially hire marketing planners.

6. Chen Anzhi, the supreme speaker of Asia, is his favorite pupil.

7. Top Ten Lecturers of China Lecturer Network

8. Senior Management Consultant of Zhongzhuo Enterprise Management Consulting Co., Ltd.

Xu Qingyang's qualifications:

Xu Qingyang has been engaged in sales and management in Sino-US joint ventures, power companies and other industries 15 years. Rooted in sales, from ordinary employees to general managers of large companies, xu teacher has a deep understanding of the mentality, management and sales skills of employees and managers, and has accumulated rich practical experience in providing training services for enterprises. Is a truly powerful enterprise training lecturer. At the same time, xu teacher was invited as a professional manager of many large enterprises to provide them with reliable and feasible management strategies and training for a long time. Teacher Xu Qingyang is good at sales, marketing, management and successful courses, and provides internal training for industries such as electric power, chemical industry, real estate, electrical appliances and media all the year round to ensure the satisfaction of the courses, which has been welcomed and sought after by enterprises.

Xu Qingyang curriculum features:

Lectures and interactive training to fully mobilize the enthusiasm of students; Humorous teaching methods have been widely welcomed by students; People who have listened to xu teacher's course are amazed at the teacher's erudition. An encyclopedia? .

Xu Qingyang lecture:

Sales and marketing courses: ten steps of successful marketing, sales skill training, salesman mentality training, sales team building, conference marketing, etc.

Management courses: time management, target management, how to select, employ, educate and retain people, execution, responsibility, employee cohesion, employee loyalty, professionalism, professional ethics and ethics, etc.

Featured courses: ten secrets of success, devil training, responsibility and gratitude.

Some service customers in Xu Qingyang:

Guangdong Adele Group Company, Hunan Yan Di Group Company, Anhui Liyuan Biotechnology Co., Ltd., Shanghai Radio, Film and Television Media Co., Ltd., Ping An Insurance, Union Insurance, Nethorse Network Company, Jinmai Weighing Machine Technology Co., Ltd., Henan Huaida Property Management Co., Ltd., Shanghai Yishoujin Co., Ltd., Hong Kong Nine Planets Group Co., Ltd., Henan Yide Electric Co., Ltd., Zhengzhou Qinglian Love Association, Anmet International Furniture Group Co., Ltd.

Shanxi Labor Entrepreneurship and Employment Association, Zheng Hong Real Estate, Zhengzhou Vocational College of Economics and Trade, Shanghai Jiaotong University, Zhengzhou University, School of Finance and Economics, Jiaotong University, Huanghe University of Science and Technology, Prosecutor College, Jiaozuo BYD 4s Store, Nanjing Yue Ming Group Co., Ltd., Leading Fitness Group, Guangzhou Federal Home, Luoyang Ouyada Home Building Materials, Beijing Building Materials Economic and Trade Building, Dashang New Mart;

Yutong Bus, Missing Group, Tsinghua Tongfang Office, Zhilian Recruitment, Dongguan Shen Feng Logistics, Samsung Electric, Xi Bank of Communications, Lanzhou China Bank, Hangzhou Southwest Securities, China Life Insurance, Ping An Property Insurance and other employee training materials.

Classification of employee training

According to the training form, employee training can be divided into two types: open class and internal training.

1, the form of introducing public courses is to let employees go outside the enterprise to attend public courses offered by some relevant lecturers.

2. Enterprise internal training form: The enterprise invites relevant lecturers to investigate and conduct targeted training for employees. This is a comprehensive internal training and is generally not open to the public.

Staff training can be divided into two types according to the content: staff skill training and staff quality training.

1, employee skill training: it is the job ability training for employees according to job requirements.

2. Staff quality training: it is the enterprise's requirement for staff quality, mainly including psychological quality, personal work attitude, work habits and other quality training.

The purpose of employee training

(1) Reduce the staff turnover rate. We've already introduced it. Two, three, two In principle, the better your training, the more he wants to stay in your company.

(2) Let employees adapt to work, which can reduce mistakes and save time. Tell him what he needs to do and the rules and regulations, so that he can make fewer mistakes, save time and improve the efficiency of the company accordingly.

(3) indicate the individual's clear position and organizational expectations. Tell him where he is, what he does and what you want him to do.

(4) Help new employees to be competent for their jobs more quickly.

(5) Enhance the stability of enterprises. In fact, in other words, it is to reduce the wastage rate.

(6) Reduce employee complaints. No one will complain when employees come in. A good training will reduce employees' anxiety and complaints and make them really concentrate on their work.

(7) The most important purpose is to integrate him into the corporate culture. We use Lenovo's words to call it? Into the mold? That is to say, no matter what background, history or company he is from, let him undergo intensive training and quickly adapt to the organizational culture of the company, everyone speaks with one voice. In fact, this is the most important purpose of induction training for new employees.

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