Legal analysis: you can return the goods, and you can ask for a refund as long as the service is not accepted. Before accepting the service, consumers can ask to cancel the contract and ask the gym to refund the corresponding service fee. The contractual relationship between the two parties has been established, and those who want to unilaterally terminate it have to pay a certain price.

Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court.