Current location - Health Preservation Learning Network - Fitness coach - What small details do gym customer service need to do to improve member satisfaction?
What small details do gym customer service need to do to improve member satisfaction?
1, to understand the basic information of customers;

2. Understand the customer's fitness needs;

3. Suggest making two or three plans-and supervise their implementation;

Fitness is sometimes a boring thing, so if there are similar customers who have the same concerns and ideas. It is possible to introduce them to each other and "team up" for exercise.

Careful care, scientific and professional guidance, humanistic care and sharing of value and nutrition will bring you a different fitness experience.