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The economy has affected the whole world, and the wave of sports consumption is getting higher and higher. The investment in health clubs has obviously become a hot spot. Whether investors or operators, building the core competitiveness of fitness clubs has become a task that must be completed. Scale, talents and excellent corporate culture, among these three core competitiveness elements, talents naturally become the top priority!
Born Tracy, an expert in improving the world's potential and efficiency, said: "How successful a person is and how big his career is depends on how many customers he serves. The more customers a person serves, the more successful and profitable he will be. " Joe girard, the world's number one car salesman, said: "Customers are my parents, and customers are the only reason for my survival and development." Customer service is closely related to your future and happy life. For fitness clubs, the past service concepts and skills are no longer suitable for modern society. Now is an era of perceptual consumption, and members are increasingly demanding the quality and taste of club services. Members compare not the equipment and price, but the service. If the service you provide to customers is different from others, customers will be happy to buy from you. Needless to say, whether you are a member consultant who has worked for many years or a "novice" who has just stepped into the fitness field, you need the support of customers. At the same time, you will also face many customer service problems, such as why membership cards are becoming more and more difficult? How to retain old members? How can I win new members? How to deal with customer complaints.
There is no doubt about the importance of coaches in the fitness industry. With the increasing commercial competition, member consultants who provide services and maintenance for customers have undoubtedly shown their important position. Becoming a champion member consultant is not only an important role in the eyes of investors, managers and even fitness club members, but also the best choice to create economic value, move towards management positions and start a successful business in the fitness industry. Golden Key Fitness Investment Management Agency has successfully compiled the cheats of champion member consultants after three years of integrating the internal training materials of major fitness institutions in the industry and the industry experience of many elites. This book comprehensively and carefully expounds how to become a champion member consultant of a fitness club from the perspective of practical application, and lists many practical cases and wonderful dialogues of domestic champion member consultants, so as to make the work of member consultant incisively and vividly.
This book can't guarantee that you will become a millionaire or billionaire immediately, but at least it can make you more relaxed in the membership system and membership service of health clubs, more and more customers will find you, and you will earn more and more money. At the same time, it will also enhance your self-worth as a member consultant and find the feeling of having self-core value.
Maybe you have seen a lot of training materials about membership consultants. Through these textbooks, you also learned some concepts and methods of member consultation. However, it is safe to say that any textbook you have read about member consultants in the past is not as helpful as this book. This book is not only the pinnacle of changing your service concept and skills in the fitness industry, but also a sincere, credible and practical operation guide. Absolutely simple, effective and feasible.
Nowadays, society advocates learning organizations and welcomes learning individuals. Peter Shengji, the father of learning organization, said: "The only lasting competitive advantage in the future may be the ability to learn faster than your competitors." Investing in learning, investing in self-growth and updating investment knowledge will always be the best capital. Ability is always more important than money. When you have enough ability, wealth will follow you, and then you can't stop it!
It is not only the first choice to learn and master the membership of fitness club, but also the necessary to improve business skills and become a champion member consultant!
You can also get a set of multimedia practical software (including MBA system, self-motivation system, member consultant career planning, 1G memory card issuance) with audio, video and pictures.
This book contains:
Golden key success principle
Golden key marketing actual combat series
Golden key dialogue with guests in actual combat series
Golden key of mountain actual combat series
Golden key follow-up skill series
Golden key outfield actual combat series
The allocated 1G memory card contains:
1, MBA system
2. Self-motivation system
3, self-hypnosis audio
4. Potential excitation audio
5. Career planning of member consultants