Summary refers to a written material that social groups, enterprises and individuals review and analyze the study, work or its completion at a certain stage, and learn lessons and some regular understandings from it. Can make us more efficient, so we should make a good summary and write a good summary. How to write a summary so as not to be stereotyped? The following is my careful summary of the work of personnel administration month, hoping to help you.
Monthly summary of personnel administration 1 20xx has passed. Unconsciously, I have been working as a receptionist in our company for nearly x months. The contribution of the front desk to the development of the company is not as great and direct as that of the business, marketing and financial departments, but since the company has set up this position, the leaders must think it is necessary to exist. Through thinking, I think that no matter which position, no matter what job, it is a part of the overall organizational structure of the company, and it is for the overall goal of the company. During these X months, with the care and help of company leaders and colleagues, I successfully completed the corresponding work. Of course, there are still many shortcomings to be improved. The work in April is summarized as follows:
First, the daily work of the front desk
1. The receptionist is the first person to show the company's image. Since I joined the company in October of 20xx, I have treated every visiting customer warmly and guided them to the relevant office. I greet the door-to-door salesmen politely and file their practical business cards and brochures for future work. In the past x months, * * * has received xx users.
2. Answer and transfer calls, copy faxes and distribute letters, and seriously answer any incoming calls, with an accuracy rate of 98%; Be able to deal with harassing calls tactfully and reasonably, and improve work efficiency; When sending a fax, pay attention to whether the other party has received it and whether it is complete and clear. When copying, pay attention to the integrity of the copied materials to avoid the omission of the copied materials. If there is a letter, it will be handed over to the relevant personnel in time.
3. Dealing with temporary events When it is found that there is not enough water in the drinking bucket, it will ask Dahe people to deliver water in time. When the items needed by the front desk are not enough, they will apply for purchase in time, such as paper towels, copy paper and disposable paper towels. When the printer is out of ink, it will call the ink adding business personnel to add ink. When the office phone bill is running out, go to the business hall to deposit it in advance. If the items in the office are broken, such as the air conditioner on and off, the lights in the bathroom, they will call the state-owned property in time to let the property master check the reasons and let the property master install the equipment that needs to be bought by himself. The fault of the switch attendance machine can be directly solved by contacting the merchant after sale, and the telephone line can be solved by the telecommunications bureau. In short, we will find a way to solve the problem in time.
Second, the comprehensive affairs work
1. Book rooms, air tickets, tickets and birthday cakes. When the employees of the project department need to book air tickets or air tickets on business trips, I will contact the ticketing in time and keep tracking until the air tickets are delivered to our company, which will affect the travel of the business travelers for free. So far, about x tickets have been booked. For leaders or colleagues who need to make a reservation when they come to xx for business, I will send a text message or call them to confirm the hotel details after making a reservation. And the employee's birthday cake reservation. The day before the reservation, I will confirm the time with the staff. On your birthday, you will tell xx that you have birthday wishes on OA and order xx birthday cake in 20xx.
2. Filing documents and registering office assets. The training materials and confirmation forms received by the project department personnel are classified according to the file bag; The newly purchased books in the office will be stamped by Zhang Lixian and numbered to facilitate asset management. There are xx books in the office at present. Other office equipment (such as notebooks, CDs, sockets, etc.). ) are also registered in detail, and employees also sign and register according to company regulations when borrowing.
3. Attendance statistics The attendance details are derived from the attendance machine before X every month. If you are not clear, you can check with everyone by email, and then make a summary, which can be sent to Wang Lanying on time.
4. Organize employee activities. Organize employees to go to Agricultural University at X: 00 every Wednesday afternoon. Through activities, we can improve our team consciousness and exercise our bodies. It's cold recently, and fewer people are willing to go out. During this period, we organized a table tennis competition, but the effect was not particularly satisfactory, which is also a place that needs to be improved in the future.
Third, other work.
While completing my own work, I also help to complete the work of other departments. Such as assisting the personnel of software project department to bind project documents; Assist Xue's work in the marketing department, send gifts to customers with him, and make tenders. In this process, I also gained some new knowledge.
Fourth, shortcomings in the work.
1. I didn't make a good plan when purchasing office supplies, and I didn't consider it comprehensively enough. I only see what is missing in front of me, which requires me to pay more attention and worry more in the future.
2. There was an error in attendance statistics. Although it was corrected at that time, it had little impact, but it also reminded me of the importance of being careful. After the attendance is completed, it must be carefully checked and confirmed before sending it out. There are also some letters of the same type. Sending it out can easily make others think that you are a careless person. Although this kind of mistake only happens occasionally, it must be avoided as much as possible.
The effect of organizing outdoor activities in recent winter is very bad. In the middle, Zhang Li and I also discussed indoor activities, provided chess, checkers and other activities suitable for indoor play, and organized and implemented them, but this still failed to achieve the effect of outdoor activities. The solution to this situation is still under consideration.
Work plan for May and May
1, improve your initiative and communication skills, pay more attention, be careful and consider all aspects, in order to better complete the work.
2. Strengthen communication with all departments of the company. Understand the development of the company and the work content of each department. With this knowledge, on the one hand, you can answer customers' questions in time and accurately, and transfer calls accurately; Or simply answer customers' questions within your power. In the past year, I especially want to thank Zhang Li for his help. She taught me a lot with enthusiasm and patience, and she trusted me. I am honored to have such a colleague, and I am proud to be in such a company that treats employees well. Now is the new year. In this year, I will be down-to-earth, seriously complete my work, and do my bit for the development of the company!
Summary of the second month of personnel administration In February this year, I got my first job in xxx company through talent recruitment. With passion for my career and ignorance of my new life, I embarked on the post of administrative personnel department of the company. As a college student who hasn't left the university, his major is not right, and he has no work experience. Everything is strange and fresh. At work, I have been humbly asking for advice, doing my duty and trying to do my job well. In the past year, although there was no vigorous achievement, it was an extraordinary test and tempering. For everyone who pursues progress, it is inevitable not to take stock of himself at the end of the year, which is also a spur to himself. Personal work in the first half of this year is summarized as follows:
1, make an annual work plan for personnel, and formulate and implement relevant personnel management systems.
When I first arrived at the company, it coincided with the restructuring. Xxx has formulated a series of personnel management systems that match the development and implementation of the company according to its own environment, and I am responsible for the attendance statistics of the company. In the process of implementation, I can adapt to the company's policy arrangement as soon as possible, count attendance as truly as possible, and recharge employees' meal cards in time at the beginning of each month according to statistical data, so as to do a good job in logistics support for everyone.
2. Archive personnel files
I know that it is very important to update the communication materials of my brother company and related units in time for the company's business development, so I have never treated the detailed and accurate filing of personnel files as a general personnel work. I can use cardboard and electronic backup respectively, strictly review all employees' files, make up all incomplete information, and copy the latest information in time and send it to xxx company leaders and clerks for future reference.
3. Pay social security fees and housing provident fund for employees, and manage talent, social security and provident fund accounts.
As I have just joined the work, I am completely unfamiliar with the specific policies and implementation processes of social insurance, housing provident fund and personnel file management. Faced with monthly statements and frequent personnel changes in a year, I know that only by being diligent in asking questions, studying, thinking and doing things can I be competent for this job. The completeness of social insurance, housing accumulation fund and personnel files is directly related to the gains and losses of every employee's vital interests, the reputation of the enterprise and the harmony between the enterprise and employees. The company leaders gave me such a decisive job, which is a trust and test of my working ability. In order to live up to this trust, I work boldly, ask questions if I don't understand, and get guidance and help from many predecessors in charge of personnel management and financial management. In addition, I often browse the official websites of government service departments or consult government clerks on the spot to learn and improve, so as to further carry out my work. Now I have been able to independently and skillfully complete routine work such as social insurance, housing accumulation fund and talents. This is inseparable from the active cooperation and enthusiastic help of every colleague.
4. Recruit new employees
According to the actual needs of business departments, the personnel department conducted targeted and reasonable employee recruitment in early August. Looking back on my job hunting experience six months ago, I feel that I have an obligation to respect every job seeker, take the interests and needs of the company as the starting point, and take openness, fairness and justice as the selection principles to introduce talents and select the best candidates for a good company. I can carefully screen every candidate's resume and treat every candidate who has the opportunity to come for an interview with the most enthusiastic attitude, which has laid a good foundation for the company leaders to further select new employees.
Summary of the third month's work of personnel administration I have been in the company for almost four months. During these four months, I summarized the main work scope as follows:
1, responsible for the recruitment interview and registration of new employees;
2, responsible for the company's administrative personnel file management;
3. Responsible for the human resources follow-up of new employees above the machine maintenance level;
4. Be responsible for the arrangement, handover, inspection and appraisal of the staff dormitory;
5. Accounting and withholding of dormitory public facilities;
6. Be responsible for the planning, implementation, supervision and inspection of the company's safety work;
7. Inspection and audit of employees before leaving their posts;
8. Distribute work clothes and holiday supplies;
9, meetings, training venues, meeting records;
10, labor contract management;
1 1, library, staff home management;
12, to assist the administrative personnel department in organizing recreational activities;
13, temporary residence permit, marriage certificate organization;
14, drafting of general notice document;
15, general emergency handling for employees;
16, canteen dining supervision and management;
17 assist the general affairs department to manage the company's property;
18. Handling of employee resignation procedures;
19, company attendance management;
In addition, we should also assist other work arranged by superior leaders, such as printing some documents and handyman.
Summarize specific work achievements and analyze existing problems;
1. In terms of company personnel, from July 1 to August 3 1 of 20xx, the total number of employees in the company was 48 1. Except for the dyeing factory, 4 1 employees were added and 43 employees left, with a turnover rate of 8. 9%。 The turnover rate is relatively high. Introduce new employees by posting jobs at the door, recruiting online or bringing employees. For ordinary employees, after a brief understanding, they are first taken to the workshop where people need to be recruited, and the workshop director will arrange specific work, and then the employees will try to register their employee files in the administrative department with their ID cards. For managers and technicians, you need to fill in the relevant company application registration form. First, I will know it to some extent, and then I will take it to the manager. Only after Ge Lang or the boss has interviewed can the final admission be decided. What can be improved in this respect is: a, we can broaden the channels for recruiting people, and we can recruit people in talent markets, intermediaries, newspapers, campuses and other places; B, for newly recruited skilled workers or managers, it is very important to need on-the-job training, so that they can understand the company's rules and regulations, clarify their work, and give new employees a good corporate image, which is also the deficiency of our personnel department. C, strengthen the probation assessment of new employees. At present, our situation is that ordinary employees are hungry and there are relatively no assessment measures. They are paid according to their work, as long as she can work here with peace of mind. For new technicians and managers, the assessment method is mainly based on the usual performance of the supervisor, and the final employment is selected through conversation. My suggestion is that technicians and managers on probation can be assessed 10 days in advance, and the assessment items include: employee self-evaluation and supervisor's evaluation opinions, and then the personnel department decides whether to hire them.
2. Track the manpower situation of new employees, feedback their needs and work progress in time, and design the company's human resources record table; It is also stipulated to have face-to-face communication with the tracked object every month and make unannounced visits to the employee's evaluation of him, fill in the employee's performance this month, and reflect with Ge Lang whether the employee is suitable for the position according to the understanding. The people being followed are: Deng Xiangjiang, director of the second nylon workshop; Xiao Chuntang, Director of Metal Belt Assembly Workshop; Director of the square resin bar assembly workshop; The father of the painting workshop-painter Cheng Jikuan; And Cheng Wenbing, director of the die casting workshop. This work is very important and requires patience and good communication skills. To a great extent, Tang Xiaofeng didn't do a good job when he fled the company. In my future work, I will pay attention to communication skills and keep track.
3. In the aspect of dormitory management, I designed a new application form for dormitory allocation and a registration form for foreigners staying. After the new employees finish their work, I will assign them corresponding rooms, and finally the dormitory administrator will arrange them in place. Rooms are allocated according to the following rules: the front road is separated from the back road and separated by workshops. Managers above the workshop director enjoy single rooms, mechanics and electricians enjoy single rooms, mechanics with wives enjoy single rooms with wives, four quality inspectors and eight ordinary workers, and ordinary workers with wives are assigned to the fifth floor between husband and wife. After the room is allocated, it shall not be replaced without special circumstances, and the specific circumstances shall be arranged separately. Declaration, installation, inspection and cost statistics of dormitory cable TV. In summer, the number of employees' children increased, which damaged the company's property and caused some theft. In cooperation with the manager, a parent-teacher conference was held, which achieved certain results. It also inspired my work. Can we add some regulations in this respect to the company system? We need to do these in advance in the summer vacation every year.
4. Arrange to check the accounting and withholding of dormitory utilities on the last day of each month. Using the water and electricity usage table, we will take electricians and security guards to the dormitory to copy the water and electricity table, and at the same time conduct a major inspection of each dormitory, and design a "civilized dormitory scoring table" to score. This table is the biggest reference in the selection of civilized dormitories, and measures are taken to solve the problems found. So far, eight civilized dormitories have been born. In the past, some things in the dormitory that needed maintenance were repaired in time, and the phenomenon of littering in the corridor stopped. Some dormitory staff have uneasy relations, but I try my best to do their ideological work.
5. In terms of security work, we bid farewell to the old and welcome the new. Organize them to learn the regulations on duty management of security personnel, the responsibilities of security section chiefs and security personnel, and supervise their work from time to time every day. They are required to hand in safety logs every month, including: registration forms for people going out at night, night patrol in the workshop, mechanical outsourcing repair, entry and exit of foreign personnel, and factory registration forms. , and check the key points every month. Supervise security personnel to release resigned employees. Encounter unexpected things, such as quarrels and gambling, and solve them in a hurry. If it can't be solved, report to the manager and consult.
6. Review the procedures for the distribution of resigned employees. Check whether the resignation report is complete and the handover procedures are in place. For ordinary employees, the dormitory administrator will sign to check whether the employee dormitory has been cleaned and inspected. Then the staff will move the things to the security department, and the security will check them. Then the employees will come to me to hand in the dormitory keys and get back the employee handbook, and finally I will apply for the exit permit. This process adopts the original model and has not changed much.
7. File management: organize employee data on a monthly basis, analyze the employee demand of each workshop, and make monthly statistics on the number of employees, new employees, resigned employees, people to be recruited, people to be contracted, and the total number of people in each workshop. In this regard, I think it is necessary to use tabular analysis to master more detailed information of company managers, such as academic qualifications, age and service years of managers. To reflect the latest situation of the company.
8. Some holiday gifts and factory clothes will be distributed. The clothes in the factory are distributed on the 8th of every month, depending on the size of people, and it is not allowed to try them on. For some gifts, that is, in festivals or activities. After some work experience, I found that the logistics work in this area is not in place. For example, when participating in the "New Yiwu People Tour Yiwu", the employees didn't wear uniform clothes and didn't have any iconic things of Hualing Company to promote our company. This is the best chance to give up advertising. Some necessary mineral water and tea are essential for some foreigners to train or give lectures, which is also the key point to establish a good image for our enterprise. We need to raise our awareness. Furthermore, I would like to provide some thoughts on the welfare of the company: at present, there are no holidays in our company, which is absolutely illegal according to the labor law. At the same time, taking into account the actual work, office workers can enjoy at least two days off in January (as opposed to asking for leave), and the time can be fixed according to the needs of work. Whether a person's life is wonderful or not depends largely on the combination of work and rest.
9, every time the company's general assembly, my job is to do a good job in health, layout. During the meeting, personnel sign-in and meeting minutes should be made. Tidy up the venue after the meeting. After several meetings, I found a serious problem. Every meeting is similar, and the atmosphere at the meeting is lifeless. I think the key is that everyone's enthusiasm has not been mobilized. This way of meeting needs to be improved, such as speaking by name at the meeting, arguing for everyone to explain their views on a certain issue, looking for new ideas every time, or holding a meeting in the form of multimedia, so that everyone can finally accept that the meeting is not only a way to solve problems, but also a window to accept new knowledge. Meeting minutes are an important task and can be incorporated into the company's rules and regulations at the end of the year.
10. Ye Yingjun and I are on duty in the workers' home and the library in turn. In addition to being on duty in the office at least once a week, we are on duty in the library every other Tuesday, Friday and Sunday from 6 pm to 8 pm. The activity room is open, and there are more people who go to play billiards and table tennis. It is good to exercise after work. Of course, in comparison, there are only a few people in the library. Under normal circumstances, I am the only one who has been here. This is related to the employees' thirst for knowledge. Of course, a large number of employees complain that there are too few books and too few new books here. I think it is necessary to buy some books regularly and publish them on the board to promote the reading spirit.
Administration and personnel work is a complicated job, and I must take every "handyman" in the company seriously, regardless of details. Fighting in the middle of the night, getting the key, opening the door card in the middle of the night, some unexpected dormitory problems, problems between employees and so on. I met many problems at work, but they were all solved with the help of the manager. How to carry out the work better, I think we must also combine the company's specific situation and development strategic objectives, and gradually improve the company's organizational planning, recruitment, training and development, salary and benefits, performance appraisal, labor relations, etc., so as to enhance market competitiveness and make our Hualing company keep pace with the times and prosper.
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