On August 5, a video on the Internet flowed out. Outside a shop in Chaoyang District, Beijing, there was a dispute between the takeaway brother and the salesgirl. First, the salesgirl slippers are going to hit the takeaway. The takeaway brother naturally did not show weakness, and pushed down and beat the female clerk. Two people in public? Quanwuxing? It's really indecent The final result is naturally that both sides go to the police station to study.
So why is it controversial? I think there are several reasons:
Customers are God, and God's demands are too high. Now it has entered the dog days, with high temperature and plenty of rain. Whether it's a restaurant in operation or on the way to take delivery, some problems are prone to occur, leading to slow delivery or late delivery. In this case, our god can't stand it. They feel left out and neglected, and their rights have been violated. If they spend money and don't enjoy the best service, they will be furious and point fingers at selling their little brothers. The takeaway brother sometimes has grievances. It seems that his grievances can only be endured silently by himself, and he can't argue with customers. Is that it? God blames the delivery man? The situation.
In this incident, the takeaway brother seems to be uncharacteristic, doesn't he? Accustomed to it? God, there was a physical conflict with him, but anyway, the takeaway brother is a man and a waiter. This is? Answer blows with blows? Wrong attitude. Of course, it is also possible that female customers are at fault first.
Apart from the fact that the salesgirl's requirements are too high, will the takeaway brother be wrong first? This may also exist. As the saying goes, people are divided into three or six classes. We are not belittling the quality of the takeaway brother, but we do not rule out some. Black sheep? If it can't be delivered on time, the first is a mistake, because after the customer service places an order for payment, it is equivalent to the contract coming into effect, and people certainly have the right to deliver food on time. Failure to deliver food on time is equivalent to breach of contract. If you make a mistake first and have a bad attitude, it will inevitably lead to disputes.
Finally, let's see if the US delegation is responsible for this dispute. I think the American delegation is also responsible. In any case, the takeaway brother belongs to your employees. During working hours, he is responsible as a company, no matter what the dispute is caused. If there is an invisible contract, then the signing parties are also your company, not your employee takeaway brother.
Anyway, the dispute has already happened, and Shuang is being punished by law anyway. I hope this matter can attract everyone's attention and take a warning. Please don't forget that while forgiving others, we are also paving a new road for ourselves. The more we forgive others, the wider your road will be and the more wonderful your life will be.