Time flies like water, and a piece of work is over. Looking back on this extraordinary time, there are laughter, tears, growth and shortcomings. Write a work summary, draw lessons and guide future work. What are the characteristics of a good job summary? The following is a summary essay by my fitness instructor, which is for reference only and I hope it will help you.
Work summary of fitness instructor 1 A good fitness instructor can bring better help to the guests, which is also the reason why so many people choose the gym, because having a professional fitness instructor to guide them will be more conducive to helping them shape their bodies, and they can always mention what they did wrong, so as to make timely changes.
In the past 20xx years, I have learned a lot in the position of fitness coach, and I have some experiences, which are summarized as follows:
1, continue learning.
To be an excellent coach, the key lies in how to train, how to grow and improve yourself. Being a coach can't be completed in a day. The fitness industry is developing rapidly, keeping up with the changes of the times. Only in this way can we succeed, constantly learn, train and update new technologies, and never stagnate.
2, more contact with a good environment
The secret of keeping a good attitude is to put yourself in a good environment. People are the product of the environment, and strive to create a good environment for themselves.
3, the accumulation of time
Many coaches are not as good as you at first. The key is that they have been in the business for a long time and have long experience in jumping.
The key is to rely on yourself.
Any talented and successful person is cultivated by himself. The teacher only plays a guiding role.
5. The secret of success
It is better to practice 10000 times than to practice 100 times. The more you practice, the better your physical coordination. Coordination is not innate, but acquired. Review can produce results, target, and focus on repetition.
6. Modest coach
Don't be frivolous, don't be blind and arrogant, bravely accept other people's opinions and improve yourself.
20xx is coming, I will do a good job as a fitness instructor in 20xx according to my understanding and keep moving forward!
Work summary of fitness coach II. I have been a personal trainer for almost a year, and during this year's work, I feel more than just lost. But from my own work or other work, I feel that there are so many shortcomings that I muddle along in my work and fear my hands and feet.
Let's review the problems found in the work of 20xx.
1. The personal trainer's service consciousness has not changed or improved. It is often found that members wear slippers, leather shoes and high heels in the fitness area without wearing fitness clothes or bare clothes, which violates the management regulations of club members. However, few or no coaches on duty will be found to dissuade and guide them.
2. The basic work and service did not meet the requirements of the club, and it was not satisfactory, which was manifested in the poor implementation of the workflow and the poor completion of the assigned work. No sense of responsibility for members' professional fitness guidance and service.
3. The coaches' quality and professional quality of each club are uneven, which is manifested in the fact that the coaches are not clear about their own work and have no understanding of the role played by the club. When the new coach joined the team, he was quickly assimilated by the old form, which led to the coach's incorrect working attitude, violated the rules of the club and affected the quality of the club.
4. The abnormal loss of coaches is quite common. Some of the reasons are that the coach can't adapt to the management of the club, some are the management of the fitness department, and some are the reasons why the department head is based on personal preferences.
5. Some shops' fitness departments have no management on sales, which shows that their focus is only on urging coaches to sell during class hours, but they rarely check the implementation of coaches' basic work, do not give guidance and inspection on the work flow, fill in the work list in detail and discontinuously, do not seriously implement the management regulations of the fitness department, do not follow up and supervise the retention of members, and do not conduct detailed analysis and guidance on sales analysis.
6. The coach's professional skills have not improved, and the sales are not targeted. Most sales rely on the feeling of members rather than the strength to impress customers. Coaches sell less than 3 members per month on average, which shows that the membership base of private education sales is far from the average of 6 to 8 in other cities.
7. There is a misunderstanding in the sales of personal fitness education. Most coaches do not make planned sales arrangements in order to achieve and cultivate the training goals of members, but simply contact and guide members for the purpose of sales. Once sales are not formed, they will no longer serve them, thus affecting the retention of the entire club members.
8. Sales volume mostly depends on policies. According to statistics, from March this year, 80% of the class sales of more than 8,000 yuan were given cards, ranging from season cards to two-year cards, which indirectly caused obstacles in the front-line sales department and its disadvantages were slowly emerging.
9. The management of the coach's class records is chaotic. The coach's appointment letter and class record are inconsistent with the class card, and the authenticity of the class card member's signature is worrying. This is manifested in the fact that the manager of the coaching department did not carefully examine the lessons of the departing coaches before they were ready to leave, and the existing coaches faked the class cards in order to get a high commission and a class clearing award.
10. In order to pursue personal interests, the department violated the management regulations of the club during the sales process and revised the sales policy without authorization, which led members to doubt the inconsistent results of sales and distrust the sales of the club.
1 1, the connection and cooperation with other departments are not in place, and the employees of the departments distrust and contradict each other and compete for orders, thus making the retention of members and the derivation of customers show a negative trend.
12. The cooperation between the coaching department and the front-line sales department is invalid. When the coach department collects the appointment physical examination of new members, there is no accurate information and no list of new members, but the member consultant introduces them to other coaches privately. As a result, the management of appointment medical examination is chaotic, and the coach who has not had a medical examiner for a long time leaves because of dissatisfaction with the status quo. Coaches also didn't play a central role in fitness, which was manifested in that coaches didn't help solve professional problems in tour guides. When members are upgraded, the basic services and information exchange of coaches are not in place, which often leads to the loss of members.
13. The personal needs of the coach and the needs of the members are in a wrong position relative to the requirements of the club, which leads to negative rumors and thus affects the reputation of the club.
The main responsibility of the above problems is that I didn't work hard enough, didn't make progress enough, and didn't communicate and cooperate with the store manager.
2. The work plan of the upcoming 20xx personal trainer team is as follows:
1 month, I evaluated the last three and new coaches in the comprehensive ranking of stores in 20xx, and I and other coach managers conducted centralized training for the evaluation coaches. And set up a college of physical fitness, those who pass the examination can continue to stay, and those who fail the examination will be dismissed. Re-adjust the level of the existing coaching team. Make a comprehensive inventory of the authenticity of the class card, and find that the coach with problems will return the class fee paid at that time to the club and deal with it accordingly.
In February, the fitness department of the club comprehensively combed and strengthened the fitness system, and evaluated and punished the departments and members who failed to implement it thoroughly. We should uniformly adjust the existing class commission and cancel the class liquidation award to avoid false class hours in pursuit of high commission and class liquidation award.
In March, according to the current situation, the working state and attitude of the coaching team were adjusted, and the new coaching team was actively absorbed as fresh blood, which touched the team to work actively. Actively communicate with employees and other sales department heads, listen to opinions and improve cooperation between departments. For the arrival of spring, we will meet new sales when researching and designing new private education courses with store managers.
In April, a new sales policy was formulated, the sales model was unified, and a new private education course was launched according to the seasonal characteristics of spring. Organize interesting fitness competitions and activities for members.
In May, excellent coaches were organized to study the new private education courses in the current fitness market, so as to reverse the current situation that the sales of private education teams are higher than majors. Gradually organize and evaluate the existing coaches in the new curriculum.
In June, we urged the fitness departments of various stores to organize spring outing activities for members to promote the emotional exchange between members and coaches. Give assistance and support to the traditional fitness activities arranged by the club every year. In terms of sales, starting from people's requirements for their own body shape in summer, we set up body shape private education courses. Make sales plans and activities for the celebration of Changjiang Road and the general manager and fitness manager of the store.
In July, the coaches of all the stores under the club were assessed and the promotion and demotion measures of the coaches were implemented. Students set up a summer weight-loss training camp during the holidays to supervise and inspect the implementation of the store manager. Publicize the traditional activities held by the club in the early stage, and assist the planning department in the early stage preparation. Make sales plans and activities for the celebration activities of Longdian and the store manager and fitness manager.
In August, we will carry out joint sales with the swimming pool and badminton hall to promote the sales of private education in various departments and share resource information with each other.
In September, in view of the decrease of fitness crowd at this time of the year, we will strengthen the inspection of the follow-up work of former fitness members to avoid sales interruption as much as possible. Check the teaching quality of individual coaching team and help coaches improve and improve their majors. Arrange regular activities in an organized and reasonable way.
10 is the National Day and Mid-Autumn Festival holiday, and it is also the off-season of the fitness market. In order to improve the attendance of members, it is very important to check the coach's teaching appointment for members. For members who have taken classes in the past but are unwilling to come to training, urge the store manager to pay a return visit and investigate, truly understand the problems faced by private education at present, and try his best to find solutions.
Prepare the annual sales strategy of 1 1 month, arrange the sales of each store, and gather all the personal education teams at the sales mobilization meeting. Improve the mental outlook of private education and make basic preparations for new sales tasks. Make sales and activity plans for the celebration of Taishan Store and its general manager and fitness manager.
1February, according to the sales situation and problems found at that time, I talked to the managers and coaches of each store one by one to help analyze and solve practical problems. Make sales and activity plans for the celebration of Nicola Nikolai Gogol's store, store general manager and fitness manager.
Third, normal work:
1. Check and supervise the daily basic work and code of conduct of fitness instructors in the fitness department of each store.
2. Supervise the daily work of fitness manager and club manager.
3. According to the situation of fitness coaches and department managers and the problems, communicate with the general managers of the clubs in time.
4, not less than twice a month by the store fitness manager presided over the fitness manager meeting, study and check the actual work of each store.
5, at least once a week to verify and check the work of each store, timely solve and supervise the implementation of all problems found in the work.
6. At least once a month, do professional training and functional evaluation for fitness instructors in various stores.
7. Talk with the evaluated fitness coach regularly to understand and improve the problems that the coach needs to help solve.
8. Adjust personnel according to the job requirements of the fitness department of each store, and coordinate and communicate with the store manager and related coaches.
9. Check the actual sales situation of each store according to the company's requirements and regulations, and report the illegal sales operation in time.
10. Introduce a relatively advanced fitness system on the market at present, which is suitable for the long-term development of our club, and conduct relevant training.
1 1, temporarily. Part of the system and workflow are perfect, and the implementation of each family is checked. When problems are found, they will communicate with the store human resources manager in time and punish them.
12. Check and understand the damage of the items belonging to the fitness department of each store, communicate with the relevant person in charge of the store in time, and grasp the maintenance problems and conditions in time.
13. Grasp and understand the actual needs of members for coaches, analyze and solve the needs together with coaches, so as to improve the overall professional skills and service quality of the coaching team.
14. Communicate with the store manager in time to solve the complaints and problems found by personal trainer members, and report to the club.
15. Organize coaches to study and train emerging fitness courses in time.
16. Provide on-the-job professional skills training for new fitness coaches and coaches who need to be evaluated, and adjust the working status of coaches according to the actual situation.
17. Evaluate and report the coach who has a bad work attitude and no sense of responsibility and damages the reputation and interests of the club in time.
18. Communicate with other departments in each store regularly, and solve reactions and problems with the fitness coach manager, so as to coordinate the contact and cooperation of all departments and promote the understanding and communication between all departments and the fitness department.
19. Find and encourage potential people to become fitness coaches in our club, introduce excellent fitness coaches to become one of us, and learn about the work trial of new coaches.
20, coordinate the work of the fitness department between stores, reduce and solve problems and contradictions.
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