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# Property Front Desk Work Schedule 1#
Time flies, and the work of _ _ years is over. As a financial cashier and a staff member of a property company who serves residents, the article summarizes the work of one year from two aspects. For details, please see the personal annual summary of real estate finance below.
My main duties are: carefully collect and store the household property fees, purchase utilities and other related expenses in cash, check the various bill accounts of the front desk clerk, make a good cash account book, keep cash in stock, financial seals and related bills, manage checks, invoices and receipts, pay wages on time, handle bank settlement and related accounts, assist the front desk to do a good job in reception, and modify the household database in time.
Over the past year, under the correct guidance of the company's leaders and with the joint efforts of all my colleagues, I have successfully completed various tasks in my ordinary post with meticulous work style, professionalism and endless service pursuit. The summary report of last year's work is as follows:
1. Adhere to principles, be rigorous and meticulous, and do a good job in accounting.
Handle cash receipts from various sources carefully every day, carefully check all kinds of bills to make them consistent, enter financial bills on the same day, and keep a detailed diary. Do it every day. Proactively check bills and statements with accountants. In line with the principles of objectivity, preciseness and meticulousness, we insist on starting from the nuances, seeking truth from facts, taking pains and carefully examining them. At the peak of the owner's purchase of water and electricity, sometimes the cash income reaches more than 100 thousand a day, and there are more than 100 bills that I need to check again and again to make sure there are no mistakes.
2 correct attitude, according to the rules, strict implementation of financial discipline.
Because financial work is the core department of the company, accounting law and various financial regulations require this work to be meticulous, standardized and rigorous. I strictly abide by financial discipline, and make financial bookkeeping and reimbursement according to the requirements of financial reimbursement system and standardization of basic accounting work. There is no arrogance and there is no cash support behavior. When reviewing the original vouchers, dare to point out the original vouchers that are untrue, irregular and illegal, explain the reasons, and decisively refuse reimbursement; The original vouchers with inaccurate and incomplete records shall be returned, and the handling personnel shall be required to correct and supplement them. Through careful examination and supervision, the accounting voucher procedures are complete, standardized and legal, which ensures the truthfulness, legality, accuracy and completeness of our company's financial information and effectively plays the role of financial accounting and supervision. At the same time, according to the national financial regulations, the authenticity and integrity of each income and expenditure bill have been carefully examined and can stand inspection at any time.
# Hotel Front Desk Work Schedule 2#
Summary of Work Safety in 20__ In 20__, the company strictly carried out the inspection of work safety, strengthened the duty on holidays, actively eliminated unsafe factors, and effectively prevented all kinds of accidents. The work is now reported as follows:
First, earnestly enhance the awareness of safety precautions, and timely study and deploy safety production work before New Year's Day.
In order to do a good job in production safety during the holiday season, the company organized the directors and deputy directors of each management office to hold a monthly meeting on production safety in 20 _ _ _ 65438+year 10, carefully analyzed and studied the production safety situation in each management office area, urged the leaders in charge to arrange pre-deployment safety inspection, analyzed and rectified the existing problems, and further improved the production safety during the holiday season.
In 20__ _ _, the company in charge of the leadership organized the directors and deputy directors of each management office to conduct a comprehensive inspection of safety production, focusing on checking the phenomenon of fire fighting by night guards, fully implementing the safety work in key parts and crowded places, consulting relevant safety inspection records, checking the operation of safety emergency facilities and equipment, and putting forward specific requirements and rectification measures for safety production during the holiday season. Effectively ensure the safety and stability of production order during festivals in the jurisdiction.
Second, pay close attention to the investigation and rectification of potential safety hazards, and strictly implement the working day report and zero report system.
Each management office uses the morning meeting every day to collect the safety on duty of each class, group and team, and the employees' adherence to their posts and due diligence, and implement the safety responsibility to each link, post and employee layer by layer. Early deployment, early handling of hidden dangers, early prevention of accidents, the combination of comprehensive supervision and special supervision, and regular and irregular spot checks on the safety of employees have effectively promoted the safety production work and supervision of the management office, the implementation of emergency plans and duty system.
In _ _ _ _ _ _ _, the management department focused on fire safety special actions, mainly targeting the areas under its jurisdiction.
Inspected and publicized the fire safety of block merchants, public places, residential passages and key time periods. This month, the management office conducted 12 safety inspections and found 38 potential safety hazards. Through publicity and education and strengthening management, all of them will be rectified and eliminated in time.
Three, highlight the focus of work, and effectively strengthen the management of safe production and crowded places.
After receiving the urgent notice from the head office, the company quickly organized the directors of various departments and management offices to report the major production safety accidents and mass gathering events that occurred in _ _ _ and other places recently. Immediately require all management offices to conscientiously implement the spirit of the document, be prepared for danger in times of peace, draw inferences from others, resolutely overcome paralysis and luck, firmly establish the bottom line thinking, earnestly do a good job in the safety management of current production and crowded places, and effectively prevent and resolutely curb the occurrence of serious accidents.
In view of the current characteristics of concentrated holidays, each management office has formulated a careful work plan in time, quickly organized management office staff to conduct a comprehensive safety inspection of crowded places, and actively strengthened the investigation and rectification of potential safety hazards in weak links. For the hidden dangers found in the inspection, urge all businesses to effectively implement the safety responsibility system and resolutely curb accidents. For businesses whose rectification is not in place, notify the relevant departments and order them to suspend business for rectification.
Four, take effective measures to do a good job of safety supervision in key periods.
In view of the weak foundation of safety production, the concept of safety development needs to be further established, the means and methods of safety supervision need to be further improved, there are many unstable factors in the jurisdiction, and the pressure of safety production situation is greater. The management office canceled the rotation of employees, insisted that the supervisor and deputy supervisor take turns to be on duty, and the employees held their posts 24 hours a day.
In view of the grim situation faced by safety production and safety management in crowded places, each management office has increased the number of guards, flexibly mobilized administrators to strengthen the management and control of Binjiang Night Market, earnestly fulfilled the responsibility of "the first responsible person" in safety production, firmly established the bottom line thinking, persisted in thinking of the worst situation, made efforts everywhere, estimated the problems and difficulties more fully, and considered the work deployment and countermeasures more carefully, so as to make it truly prepared.
Five, strengthen the responsibility, and vigorously do a good job in the publicity and education of production safety.
Based on the actual situation of the jurisdiction, starting from the different characteristics and actual conditions of the community owners, street merchants and company employees, each management office makes full use of the Internet, public service advertisements, QQ, WeChat, bulletin boards and other media means to actively carry out publicity and education activities around the theme of "eliminating fire hazards and building a harmonious city investment".
1. By further strengthening the fire safety awareness and self-prevention and self-rescue ability of the people in the jurisdiction, the propaganda and public opinion orientation of "life first, fire hazards must be eliminated" has been formed in the jurisdiction, creating a good fire safety environment for building a harmonious jurisdiction in an all-round way.
2. Fully mobilize the enthusiasm of the owners, merchants and the masses within the jurisdiction to participate in the fire propaganda work and fire drills of the management office, strive to expand the coverage and social effects, and let the fire knowledge really enter every household.
3. Through the security work on New Year's Day, each management office has made the "safety concept" penetrate into the owners and businesses, constantly strengthened the awareness of safety responsibility of front-line employees, consolidated and deepened the results of fire hazard remediation, and fully implemented the company's safety production measures.
Problems in intransitive verbs
1. The management office sorted out 38 potential safety hazards that need immediate rectification. Because it involves many personal qualities and safety precautions of businesses, it is difficult to rectify. At present, 12 companies are still undergoing rectification.
2. Because most employees of the company come from rural areas, their cultural quality is low, their awareness of self-prevention in production safety is poor, and illegal operations occur from time to time.
3. A few owners and enterprises have insufficient understanding of safety production and operation, are lucky, are unwilling to increase investment in safety production and construction, and have weak infrastructure.
# Hotel Front Desk Work Schedule 3#
Over the past 20__ years, our work has closely focused on the general policy of "planning management, improving quality, sizing up the situation and keeping pace with the times" of the group company, and has always practiced the general goal of contributing to the construction and development of the group company, strengthened the internal management of the enterprise and the cultivation of employees' own quality, constantly innovated, and strived to complete various tasks, and achieved certain results. The completed front desk work of major hotels is summarized as follows:
I. Work completed
Grasp management, promote efficiency and build image. In the final analysis, the management of the community is to provide satisfactory services for the owners. And all this depends on the quality and ability of service providers. At work, we need not only a good attitude and service concept, but also professional management. In this regard, the company has formulated a refined management system, clarified the process procedures, and made a good job of positioning the responsibilities, so that the property work can be carried out in an orderly manner. Excellent service has established a good image for the enterprise. In order to completely change the owner's view on the property and completely solve some problems existing in the community for many years, with the strong support of the group company, we began to repair the houses, facilities and equipment used by * * and thoroughly renovate the environment.
In order to strengthen the internal management of the company and better serve the owners, we collected and filed the files needed and missing by the property management company from the relevant departments, and then conducted annual inspection on all kinds of procedures, and successfully passed the annual inspection required by the relevant departments in advance. Property service is not only rational behavior service, but also humanistic ideological education and edification. While transforming the residential environment, it also publicizes the concept of _ _ _ _, common sense of fire control, code of conduct for owners, etc. Pass it on to the owner through the advertising column. At the same time, we also pay attention to the establishment of corporate culture. We mobilize employees to seriously study corporate culture, click on the website of the group company, understand the growth process of the group company, and cultivate employees' awareness of loving the company.
Through the talent recruitment market, we will mobilize on-the-job employees, recruit the required employees by different methods and channels, strictly select and select the best employees, and recruit most of the required employees for the company. At present, the recruitment work is still in progress. We conducted systematic training for new employees, including corporate philosophy, job responsibilities, code of conduct, assessment system, employee handbook, common sense of safe operation, etc. The basic skills of new employees are quickly mastered, and the team service ability is guaranteed. We unified employees' clothing, and the establishment of employees' external image added a lot of luster to the company's image.
Second, experience and shortcomings
In this year's work, we realize that a good team can't do without the support of the superior departments, and a lot of our work can't do without the support and help of the group company. We will closely focus on the group company, strive to serve the late _ _ property and build the _ _ property brand. At the same time, we also realize that only by serving the community owners sincerely can the owners give us a good "word of mouth". We will continue to strive to improve the quality of service, and strive to make _ _ property a brand property, adding luster to the group company. Of course, there are some shortcomings in our work this year, such as: the service skills of employees are not skilled enough, the awareness of safety prevention is not strong enough, the internal management of enterprises is not scientific enough, and the overall quality of employees needs to be improved.
Three. Work plan for next year
Do a good job of our return visit, especially the owner's repair report. Timely, sincere and caring service will always be the main line of our work. Strengthen the training and study of employees, constantly learn professional knowledge, improve their professional level and improve their own quality; Constantly improve and standardize various management systems to lay a good foundation for the company's work. Do a good job in safety management, safety is the eternal theme of enterprises, and adhere to the policy of putting prevention first, combining prevention with control, strengthening safety education, and preventing and treating by groups. Through safety education, we will constantly enhance the safety awareness and self-protection ability of the owners and employees of the community and create a safe and comfortable environment for the community. Combine the actual situation, consider the details, keep up with the pace of the group company, coordinate the relationship between internal and external departments, and solve problems for the group company.
# Hotel Front Desk Work Schedule 4#
In the third quarter of this year, under the correct leadership of the company, with the strong support of all the owners and the joint efforts of all the staff, all the work of _ _ Garden Management Office was carried out smoothly and orderly. The work in the third quarter is briefly summarized as follows:
First, create a "safe and civilized community"
1, painted the balcony of the residents' house, making the community look brand-new; Install electronic access control system at the entrance and exit of the community to strengthen the intelligent management of the community and further ensure the safety of the community; With the strong support of the company, it signed a communication signal coverage contract with _ _ company, which quickly solved the problem of weak cell phone signal in the community;
2. All the mechanical and electrical equipment in the residential area are overhauled and maintained, and all the fire alarm systems are mainly repaired and debugged; The public facilities were maintained: the ventilation problem of the machine room was solved, and exhaust fans were installed in the power distribution room and water pump room.
3. With the strong support of the company's leaders, we declared the model community of safety and civilization, received the leaders to inspect the establishment of model units in our community, and gave positive affirmation to the community establishment. Now we have basically completed other preparatory work.
Second, in terms of operation.
The total operating income of _ _ Garden in the third quarter was _ _ yuan, including management fee income of _ _ yuan, with an average monthly income of about _ _ yuan, and the collection rate exceeded 99.8%. The total revenue of the parking lot in the third quarter is _ _ yuan, and the average monthly income is _ _ yuan. The club's total operating income in the third quarter was RMB _ _ _, with an average monthly income of RMB _ _ _.
This year, the total planned expenditure is _ _ _ yuan, the actual expenditure is _ _ _ yuan, and the cost is _ _ _ yuan. The main reasons for the loss are: the takeover problem of Building 2 and kindergarten has not been solved, and the management fee has not been received for the sold parking lot; This year, due to the work of "creating excellence" and "creating a safe and civilized community", some facilities have been improved and transformed; Last year's business plan did not include the expenses of the industry Committee.
# Hotel Front Desk Work Schedule 5#
Over the past 20__ years, under the correct leadership of the Miners' Association, Property No.1 Company has closely focused on the overall thinking and work objectives of the Miners' Association, combined with the actual situation of the unit, given full play to the bridge role of the trade union organization in the workshop, solidly promoted the trade union work, and mobilized and organized the broad masses of employees in the branch to play their due role in building a harmonious property. All the staff played the spirit of unity and overcoming difficulties, thus ensuring the quality of logistics services.
1, implement send warm Project, carry out poverty alleviation work and actively serve poor workers.
In order to further improve send warm activities during New Year's Day, Eid al-Adha and Spring Festival. The workshop trade union actively cooperated with the Miners' Association to carry out pre-send warm activities. During the "Three Festivals", condolences were given to 3 sick workers and families in difficulty 10, totaling RMB * *. Sent the care and warmth of the organization to the employees. 1 mid-month, led by the Miners' Association, organized employees of 20 units to actively offer their love to the Ningmei Foundation for Poverty Alleviation, with a total donation of 10550 yuan, which carried forward the fine tradition of "one party is in trouble and all parties support it".
Do a good job in daily "send warm" activities. The employment forms of property management companies are more complicated. There are 232 registered employees, 57 temporary employees and female employees11,accounting for 50% of the employees. Because most of the employees sent by labor service companies work in green and single apartment buildings, it is inevitable that they will encounter such problems in their work and life. Caring for employees' lives and helping them solve practical difficulties are embodied in ordinary little things. Usually employees are ill and hospitalized, and the workshop trade union organizes personnel to visit. Workers encounter difficulties in their work, and the workshop trade union tries its best to help solve them; When employees encounter weddings and funerals, etc. The workshop trade union went to help, express condolences and express the company's concern. Some workers have disputes at home, and the Women's Committee of the company comes to mediate for them, especially the disputes involving workers' interests, and the workshop trade union actively reflects them to the leaders of the Miners' Association. Every Mid-Autumn Festival, Spring Festival, Eid al-Adha and other festivals, workshop trade unions and company leaders will bring condolences to the work site of employees on duty, which reflects the concern of unit leaders and the warmth of trade union organizations.
On June 12, the workshop trade union organized a condolence activity of "sending cool and keeping safe" for heatstroke prevention and cooling, and sent more than 50 yuan of heatstroke prevention and cooling supplies such as towels and drinks to boiler maintenance personnel; In mid-August, it encountered the high temperature in the second quarter. The leaders of the company arranged urgently and sent refreshing watermelons to the employees who worked on site in summer. Mung bean soup brought them a little coolness. On September 29th, the workshop trade union and company leaders came to the living area, and sent medicine boxes, common medicines such as colds, throat-moistening, band-AIDS, etc. to the workers working at the heating site, which ensured that the workers who suddenly fell ill could get timely treatment.
2, establish and improve the difficult employee files, and implement dynamic management, adhere to the annual reporting system.
In order to keep abreast of employees' difficulties, do practical things and do good things for them, the workshop trade union conducts a thorough investigation of employees in difficulty at the beginning of each year. First of all, each team will report its difficult employees to the workshop trade union for review, and then to the miners' meeting, and the trade union will check and verify them according to relevant regulations. Finally, 17 employees with difficulties were screened out and put on record. In order to carry out digital and network management of the files of employees in difficulty, the workshop trade union strictly follows the new standards defined by employees in difficulty and carries out heavy management.
3, team publicity work organization and implementation, clear responsibilities, sound system, standardized procedures.
A property company has always adhered to the publicity system of team affairs and constantly standardized the publicity of team affairs, so that the publicity of team affairs closely focuses on the actual service production. This year, the contents of team affairs publicity have reached seven items, involving the use of workshop trade union funds, the reply of employee representatives' proposals, employee rewards and punishments, subsidies and condolences to employees in difficulty, bonus distribution, waste materials disposal, housing distribution and so on. Companies and teams can strictly follow the open system of team affairs, make full use of public columns and digital platforms, hold a team's staff congress and a team's democratic life meeting, actively carry out democratic management, and do a good job in making team affairs public. The implementation of this work, the workshop trade union monthly in the form of civilized production inspection and monthly in the form of team building inspection and assessment. It has effectively promoted the democratic management of logistics and strengthened the relationship between cadres and the masses.
4, adhere to the system of workers' congress, pay attention to the proposal of workers' representatives, and do a good job of filing.
On July 22nd, the staff representative meeting of the property company in the first half of the year was successfully held. The Congress carefully listened to and considered the administrative work report made by the company manager, the work report of the trade union of the property company in the first half of the year, and the report of the chairman of the workshop trade union on the use of membership fees. The meeting carefully summarized the work of the property management company in the first half of the year, arranged the work in the second half of the year, unified the workers' thoughts, defined the goal of struggle, and stimulated the enthusiasm for work.
5, pay attention to the special protection of female workers, protect the legitimate rights and interests of female workers.
Company A Property Management Company * * * has 232 employees, including female employees11person, accounting for 50% of the total employees. In view of the characteristics of female workers in the unit, the Women Workers' Committee of the workshop trade union actively carries out all kinds of work for female workers, actively cooperates with the workshop trade union to do a good job in helping and educating them, fully mobilizes their enthusiasm, stimulates their enthusiasm for work, unites and leads female workers of all ethnic groups to carry forward the spirit of "self-improvement, self-love, self-esteem and self-reliance", and carries out all kinds of work in a down-to-earth manner in combination with the actual situation of the branch. On June 5438+ 10 this year, we actively organized11female workers to take part in the health examination of the mine organization, so as to achieve early detection and early treatment of diseases.
6, actively carry out employee sports activities, and constantly enhance corporate cohesion.
Workshop trade unions organize workers to carry out colorful cultural and sports activities aimed at mass fitness. In _ _ _ _, we organized employees to participate in various cultural and sports activities organized by the Cultural and Sports Center of Lingxin Miners' Association, such as badminton, table tennis, tug-of-war, female workers skipping rope, basketball games, chorus, etc., among which:
1. In order to commemorate 104 International Women's Day in March, enrich and enliven the amateur cultural life of female workers and promote exchanges among various units, the trade union held a rope skipping competition for female workers in the cultural and sports center in February. And sent 3.8 souvenirs (safe fruit of roses) to each female worker. The workshop trade union also held various activities such as symposiums and fun sports meetings according to the actual situation.
2. On September 29th, a tug-of-war was held to celebrate the 11th National People's Congress, in which 70 workers from 7 teams participated.
3. The workshop trade union teamed up to participate in the March 8th female workers' skipping competition in Mine Celebration, and won the second place in the group.
4. In late September, she joined a team celebrating the "ankang cup Basketball Match" held by the Miners' Association and won the third place in the women's group. By carrying out colorful cultural and sports activities, the corporate culture and entertainment atmosphere are enlivened, the spiritual and cultural needs of employees are met, the physical and mental health of employees is enhanced, and the cohesion of employees to do a good job is improved.
5. Do a good job in collecting membership dues on time. The trade union in the workshop shall collect trade union funds on time and hand them in on time every year. Supervise and urge the employees who quit halfway to pay their dues in time, and the collection rate of union dues is 100%.
In 20__ years, under the leadership of the Mine Party Committee and Miners' Association, we will thoroughly implement the Party's mass line education activities, closely focus on the central work of the Mine Party Committee, fully implement the work of the workshop trade union, perform its functions and play its role. Specific practices are as follows:
1. Carry out the Party's mass line education activities in depth. Give full play to the advantages of the workshop trade union organization, study and publicize the great spirit of the Party, further enhance the overall awareness, mission awareness and responsibility awareness, unite and lead the broad masses of workers to create a new situation in the workshop trade union work closely around the company's service development.
2. Continue to solve the "hot and difficult" problems of employees and constantly improve the service mechanism of trade unions. Go deep into the workers, listen to their voices, focus on the hot issues that workers care about and the difficult issues that they are eager to solve, and truly implement the spirit of seeking truth and being pragmatic in safeguarding rights.
3. Continuously improve and innovate trade union work, broaden working channels, enrich working carriers, enhance work effectiveness, and keep trade union work alive and energetic in the workshop.
4. Strengthen the training of employees, focusing on skills training and business training for employees.
5. Improve the comprehensive quality of employees, guide employees to study diligently, pay attention to thinking, love their jobs, be conscientious, be determined to innovate, be hardworking and willing to contribute, and do practical things for the employees in a down-to-earth manner.
# Hotel Front Desk Work Schedule 6#
First, study independently and try to adapt to work.
Since I joined this industry at the beginning of the year, I know nothing about this industry, but I have never thought about giving up. Since I have chosen this industry, I will try my best to adapt to this job as soon as possible. First of all, I will actively follow my colleagues and imitate their working methods during my work. Ask if you don't understand.
I'll ask you again. After all, everyone has different opinions and methods, and I can choose what suits me. After work, I am not idle. I watched the training videos of those property managers online, and I borrowed books about this industry from the library. I gradually have a feeling of seeing the future of this job, and everything begins to be clear before my eyes. This year, I slowly found my own position and made myself clear.
Second, do your duty and serve the owner wholeheartedly.
My job is mainly a bit of a transit point, responsible for conveying the notice issued by the leaders to us. If someone is trapped in the elevator, I will contact us as soon as possible. If the customer has problems in getting in and out, he will also come to us. We are the leaders of the most basic personnel in the property, and my ability to improvise will not be bad. I have many things to deal with every day.
During this year, I handled many accidents. For example, in the first half of the year, there were three elevator trapped accidents in the residential building of Building _ _ _ _, but they were all solved within three minutes. I also reflected this matter to my superiors. After a period of maintenance, there has never been such a situation. Once an accident happens, it is the key to deal with it quickly so as not to cause panic among residents.
Iii. Existing shortcomings and plans for the coming year
Because I still have too little work experience, I really can't compare with my colleagues who have worked here for several years. They have at least three sets of solutions after they encounter problems, and there are almost no problems that cannot be solved. I still have too much to learn, such as the contradiction between the two owners. I don't know where to start. I haven't found a solution to the phenomenon of stray cats and dogs in the community reflected by residents.
In the coming year, I must do a good job of visiting the owners of various sectors and record their feelings about the shortcomings of the current residential property. Their feelings are the most intuitive, so we must listen to their opinions. I think the monitoring system and equipment can be fully upgraded, and there are still many blind spots in the community.
# Hotel Front Desk Work Schedule 7#
20__ has reached the last month, and our work has reached the stage of summing up and finishing. Our _ _ property management company has served the owners for a whole year, and naturally it has made great achievements in its work and won the praise of many owners. Due to the wise decision of the leaders and the mutual cooperation of colleagues, our property management work is going smoothly.
It has been two years since I joined our big family, so I still have a lot of experience in my work. If we want to do a good job in property management, we should naturally think of the owners, so we should always stand in the owner's point of view when we work, and we should not rely on our own ideas to do things, which requires more brains. During this year, I learned the experience and lessons of the previous year and changed many of my original working methods and modes. I no longer pay attention to the implementation of the work progress. It's no use sitting in the office. I'm going to find the people and ask their opinions and ideas, and then collect the opinions of most people and report to the superior leaders. This is a reasonable operation process for the property staff.
Many people have a lot of prejudice against our property, thinking that we will only collect money, not do practical things, and will only shirk when encountering problems. I don't really deny this question. After all, there are so many staff in the property, so it is naturally more troublesome and slower to manage the safety of hundreds or even thousands of people. Like our company, I am slowly exploring a better and more suitable management model, which naturally takes time to accumulate. You can also obviously find that our property management is getting better and better and more agile. This year, my work attitude has obviously improved. I don't treat my host with a straight face as before. I began to greet every host with a smiling face. Even if they question my work and even use words excitedly, my heart will not be too impatient. I will calm the mood of the owners and let everyone believe in the ability of our property management company. We will definitely solve everyone's problems as soon as possible.
Property management pays attention to an attitude. I will be careful when I work, and I will take my time when I face the owner, so that the work can be carried out better. In the new year, I will continue to learn some knowledge related to property management, participate in more training activities, and strive to better serve the owners!
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