20 12,10128 made an appointment with some friends to go to huadu hot spring, and bought five coupons on the expressway. After I arrived here, I showed the coupons on my mobile phone to the staff around 1 1 and was told that this was a group purchase initiated with their partners and had to be converted into my own group purchase coupons. Finally, the exchange is complete. 1 1: 40 or so, I showed the staff the mobile phone again and changed five tickets. I took the hand card and went into the locker room to change my bathing suit. After the exchange, I was still hesitant to enter the meeting with my mobile phone. Later, I was afraid that the water was inconvenient, so I put my mobile phone in vibration mode outside the cabinet and closed my friend's cabinet. Then he reminded me and another friend. I pulled the cupboard door again to make sure it was closed, and went in for a hot spring bath with two friends. I never came back and my hands never left me. After soaking and washing, I came to the cupboard door and opened it myself. My friend said I had to call the waiter, and then I asked the waiter to open the cupboard through my hand and the waiter's hand. I didn't see my mobile phone at that time, and then I began to look in my clothes, but I couldn't find my mobile phone (watch, wallet, etc.). Everything is here except the mobile phone. I called the waiter, and when I told him that my cell phone was missing, he started looking for their supervisor. Later, the supervisor came and I explained the situation to him. He also said that he would report it. At this time, another person came. I told them the situation and had to reflect it upwards. . . Then you push me, I push you, then I call the police. * * Also decided that I left my mobile phone in their resort. The final result they gave me was: the leader who can make decisions didn't come forward, so his men told me not to hand it in!
As a consumer, I bought a ticket, so I should have the right to let your staff take care of my belongings, and I also put my belongings in the cupboard. Isn't the reason why you want a cupboard just because you don't want the customer's property to be lost? Now things have happened. From the beginning, your attitude towards this matter made Yuan's clients feel very negative, which made me very angry. As an operator, you don't put the rights of customers first, and you don't mean to treat customers as gods. From the beginning, you were dragging your feet, shirking your responsibility and refusing to admit that I left my mobile phone in your resort. Do I have to blackmail you? I'm from Zhengzhou to Yanling, and the fare ticket includes my consumption in your scenic spot, which adds up to nearly 1 000 yuan. Do I need to extort money from you? Besides, I haven't met any leaders who can make decisions from the beginning. They are all subordinates. Is this a problem-solving attitude? After what happened, you didn't think about how to compensate me for the loss first, but just passed the buck. Is this your so-called business philosophy? At first, I said that the camera in the payment hall had video (I have the recording certificate), and later I said it was broken. Now the only camera that can prove that I entered the meeting with my mobile phone is broken, and you said it was broken. I clearly saw that the camera light was on. Is this your business method? Have you ever thought that your actions have made me a very angry and disappointed consumer?
Actually, things have already happened. You should protect the interests of customers first. I bought my mobile phone on June 17 this month, and the invoices are all here. Just compensate me for the loss according to the price. I don't want any more from you. How did you do that? No appearance, no compensation!
I want to say: you treat customers like shit, and you treat yourself like a god.