1 First of all, determine the reason why the new boss accepts the old user card. If it is because the former boss transferred the unused amount in the old user card to the new boss, then he will inherit the obligations of the former boss. On this premise, if you have a refund agreement with your former boss, then the new boss will assume the obligation of refund, and your refund request should be met. Otherwise, he constitutes a breach of contract;

If the new boss accepts the old user card voluntarily, or in order to attract customers, then he is not obliged to meet your refund request. You can only ask your former boss to claim your refund.