What does a member manager do?
Member Manager: Manage and train the staff of this department, and complete the annual, quarterly and monthly sales tasks assigned by the general manager of the fitness club. \x0d\ 1。 The main work of the Member Manager is as follows: \x0d\ 1. Responsible for leading the member team to investigate and analyze the market and explore the market resources in depth; \x0d\ 2。 Assist the general manager to make annual, quarterly and monthly marketing plans, and set individual task indicators reasonably according to everyone's ability; Set the individual monthly sales target of member consultants; Complete and break through the business indicators; \x0d\ 3。 Monitor and check the effective data of sales system, and track and evaluate the effective data in sales; \x0d\ 4。 Supervise the job responsibilities of all member consultants and the implementation of sales process; \x0d\ 5。 Follow up the skills training of all member consultants, supervise whether it is accurate and whether it is carried out in accordance with the company's policies and training steps; \x0d\ 6。 Responsible for the daily meetings of the department, record the daily work of employees, and track and evaluate the actual sales of the member consulting department; \x0d\ 7。 Be responsible for understanding the psychological quality of department employees, adjusting employees' mentality, emphasizing the teamwork spirit of member consultants, and stimulating the enthusiasm and motivation of member consultants; \x0d\ 8。 Assist the human resources department to evaluate the behavior of membership consultants and put forward suggestions such as promotion and resignation according to their performance; \x0d\ 9。 Participate in the recruitment of membership consultants, interview membership consultants and provide suggestions to the general manager after the interview; \x0d\ 10, responsible for arranging the monthly working hours and schedules of departmental member consultants; \x0d\ 1 1。 Responsible for market research, analysis and prediction, collecting, sorting out and feeding back market information; \x0d\ 12, responsible for pre-sales and after-sales service, timely handling user complaints and improving corporate reputation. \x0d\ II。 The working rights of the member administrator are as follows: \x0d\ 1. Department member consultants have the right to deal with it under the company's reward and punishment framework; \x0d\ 2。 Have the right to suggest the recruitment, employment and dismissal of departmental member consultants; \x0d\ 3。 Have suggestions and supervision on the work content and process of the department; \x0d\ 4。 Have the right to know, suggest and participate in the cost budget of the sales system; \x0d\ 5。 Have the right to inquire about the performance of departmental member consultants and the work form; \x0d\ 6。 The right to distribute rewards within the department.