Method 1:
1. Switch the right to exercise: "Settings > (Application) > Application Management > Application List > Click": "in the upper right corner, select" Show System Programs "> (Breeno) at a glance > Application right/right management > Exercise", refuse (close), and then allow (open).
2. restart the negative screen: "settings > (application) > application management > application list > click": "in the upper right corner, and select" show system programs "> (Breeno) at a glance > forced stop."
3. Restart the mobile phone and try to recover the negative one-screen motion step counting data.
Method 2:
1. Open the Health App. If it has been uninstalled or cannot be found, you can open the "Software Store" APP to search and download.
2. Click on the steps module to log in according to the pop-up window.
3. Click "Cancel Authorization" after logging in, and complete authorization according to the prompts.
4. After a few steps, observe whether it returns to normal.
If the above methods fail to solve your problem, please take the purchase invoice, warranty card and mobile phone to the nearest OPPO customer service center for testing and handling.
Due to different models and system versions, the operation path may be slightly different, please refer to the actual operation interface display of the mobile phone.
This answer applies to all OPPO models.