Recently, Ms. Qin from Pingyin, Jinan reported to this newspaper that she spent 60,000 yuan on liposuction in a medical beauty company in Huaiyin District, Jinan City, but the postoperative effect was not obvious. She has only lost two or three pounds, and her dress size has not changed. Ms. Qin asked for a refund and was refused. In this regard, the company said that the operation is completely in line with the process and the effect is obvious. Relevant information has been submitted to the superior department, and the customer is advised to do a third-party medical appraisal.

Spend 60 thousand on liposuction

"I was very fat since I was a child. I have tried many methods and I can't reduce them. " Ms. Qin told reporters that she had seen successful cases of liposuction on the Internet, but due to various reasons such as economic conditions, "think about it."

One day in July 2020, Ms. Qin in her thirties experienced a family change. "At that time, I was very impulsive and thought of liposuction." Ms. Qin said that she had just been introduced by a friend to Shandong Jinan Medical Union Monet Medical Beauty Co., Ltd. for consultation.

"At that time, they spoke very well and had a good attitude. They also said that the effect will be immediate. " Ms Qin said that she had an operation here on the spur of the moment that day, with the main purpose of thin belly.

The hospital said that due to Ms. Qin's high weight base and relatively high cost, the operation fee of 72,000 yuan was discounted to 60,000 yuan. "I just went with the idea of consulting, so I didn't bring so much money with me." Ms. Qin said that the other party said that it could borrow money, but after calculation, the loan interest was very high. "So under the discussion, I borrowed money from my friends and swiped my credit card before I got 60,000 yuan."

Before the operation, Ms. Qin had a blood test and other related examinations, and then prepared for the operation. Ms Qin said that the operation lasted about two or three hours, and there was a doctor and two nurses in the operating room. Because it was general anesthesia, she fell asleep soon.

After the operation, the anesthesia did not pass. Ms. Qin felt sick and vomited, and then she was infused in the hospital. "The doctor said that this is normal and needs anti-inflammation." Ms. Qin said, but she found that she didn't seem to have changed much. "The doctor told me that I still need to shape, and I can see the effect after half a year."

It didn't work for half a year after operation?

"My weight was originally 225 kg, and it was about 222 kg to 223 kg after the operation." Ms. Qin said that after half a year, the weight has not changed, and the size of clothes has not become smaller. She came to the hospital again. "They said they could give me another operation."

"I had a little face at the time and agreed." She told reporters that in this way, she came to Huaiyin from Pingyin several times, but the inspection failed. "Going back and forth, it is not suitable here, and it is not suitable there."

Ms. Qin said that her surgery itself was hidden from her parents. In the past six months, her mother also knew about it and resolutely refused to allow her to have another operation. "I didn't prepare before, but later I saw many cases of liposuction failure on the Internet, which was quite scary." Ms. Qin said that, therefore, she hoped to negotiate a refund, but was rejected.

"Sixty thousand yuan is a big number for me. I feel particularly helpless recently, and I don't know who can help me. " Ms. Qin said that she is just a supermarket shopping guide with a monthly salary of more than 2,000.

"I signed the agreement at the time and they didn't give it to me." Ms. Qin said that in her impression, the two sides did not discuss how many operations to be performed and how much weight to lose, only that there would be obvious effects.

Ms. Qin said that this incident has a great impact on her life and hopes to solve it. "I sometimes touch my stomach and feel different from other parts of the meat."

The hospital suggested a medical appraisal.

Ms. Qin said that she had reflected her appeal to Jinan 12345 Administrative Service Center. An employee of the company once called himself.

The reporter called the staff member, and she said, "We operate professionally and meet the medical standards. First of all, medical beauty should be safe. She is fat, but within the scope of medicine, there are regulations on how much cc she smokes. If it is too much, it will be bad for her health. It is impossible to say 100 kg from 200 kg. We made it clear in advance and recorded it. "

The staff said that the operation had a good effect, but it did not achieve the effect that Ms. Qin wanted. "The effect will be reflected in the overall shape, which has changed a lot. What we extract from liposuction is the amount of fat, not how many pounds we have lost. We also have a comparison chart before and after the operation. " The explanation is that in order to satisfy the customers, they decided to have another operation. "In fact, they will lose weight, but if they don't avoid eating, they may still be fat, but even if they gain a few pounds, their waists will be tight because the fat has been taken out."

The staff said, "Generally speaking, liposuction changes the shape, not the weight." Later, she came three or five times, and the assessment indicators were not appropriate. It was either high blood pressure or menstrual period, so we didn't operate on him. The staff member said, "I am an employee of Liaocheng Branch and cannot represent the attitude of the headquarters."

Then the reporter called the headquarters, and a staff member explained, "We have submitted all the relevant information we can provide to the higher authorities. The specific effect is not determined by us, nor by the customer. If the customer still has objections, we recommend that the customer apply for medical appraisal. " It says that the customer's informed consent form and the customer's medical record need to be retrieved with ID card. "But in our hospital, doctors are fully qualified and can check at any time."

The reporter found in the enterprise survey that the business scope of the company's industrial and commercial information includes: beauty hospital services; Surgery, dermatology, stomatology, anesthesiology, medical laboratory, hematology.

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The reporter found that disputes about liposuction effect between beauty medical hospitals and consumers occur from time to time.

From 20 18 to 10, Shenzhen girl A Xue spent 30,000 yuan on liposuction to lose weight in Shenzhen Hua Fu Medical Beauty Hospital. She is not satisfied with the postoperative effect and thinks that there is almost no change. In response, the hospital responded that it could do repair surgery for Ashue, but refused to refund it.

From 2065438 to September 2009, Ms. Li of Zhengzhou did a liposuction project in a beauty hospital in Zhengzhou, which cost 26,000 yuan, which was considered invalid. After half a year's recovery, Ms. Li said that she was fat 10 kg. The customer service department of the hospital responded that it can be repaired for free. If you don't trust the hospital, you can find a third party to identify it.

In this regard, the reporter contacted an industry insider. According to industry insiders, consumers should choose a regular hospital before liposuction. Generally speaking, consumers can check the relevant qualifications on the license of medical institutions. "If there is a medical dispute or an out-of-scope project, you can report it to the health supervision department. At the same time, it can also be resolved through an appraisal by a third party. "