Because the courier stopped during the Chinese New Year, in order to protect the rights and interests of both sellers and buyers, Taobao extended the time for refund and return, so as not to delay the application for refund, the courier hasn't gone to work yet, and it can't be returned, or the refund time is accidentally overtime, which leads to the extension of the refund time.

Generally, the time for buyers to return goods is 20 days, and the time for sellers to refund is also 20 days. Generally, the goods are returned or shipped before February 16, and the buyer and seller have 20 days to confirm the receipt time.