Wang Xin itself is a chat software, which is more inclined to communication and service, and is specially developed and launched for consumers. When we see our favorite baby or buy dissatisfied goods, we can communicate with the seller through it, and we can send pictures, voices and expressions. If none of these methods can solve the problem, we can also choose to talk for free. So buyers and sellers can talk directly without paying.

To put it bluntly, Wang Xin's closing method is the way you chat with customer service to place an order. How did Wang Xin close the deal?

Search the store name, send the required product link to the customer service, and then click the product link sent to the customer service to place an order.

Then, if the buyer needs Wang Xin to place an order, what should the merchant and the buyer do?

Let the buyer search the store name, or the merchant can throw a link to the buyer and share the QR code. The buyer finds the corresponding product, sends the link to the customer service, and exits Taobao directly after the delivery. The buyer waits for 4 hours, re-enters Taobao, finds the message, and clicks the link to buy the message replied by customer service.