China mobile phone bill inquiry service: 10086 1 1.
China Mobile's 4G service hotline: 10085.
Transfer manual service mode:
1. Check whether the mobile phone time belongs to the online time of manual customer service.
2. Call the operator's customer service hotline.
3. According to the voice prompt, choose to transfer to manual customer service.
4. Manual customer service has been successfully transferred.
Precautions:
During the peak hours of calling the customer service hotline, the intelligent voice operation prompt may be extended and the operation steps will become cumbersome.
If it is still not effectively solved, you can also complain to the transportation authorities. National unified communication complaint hotline: 12300.