Current location - Health Preservation Learning Network - Health preserving recipes - How can beauty salons retain old customers and attract new customers?
How can beauty salons retain old customers and attract new customers?
The way to retain old customers is 1, the system of integral cards, setting different rewards to lock customers and stimulate consumption.

2. You can enjoy the rebate policy when your consumption reaches a certain amount.

3. Maximize customer satisfaction (personnel, products, environment, service, technology and effect).

4. Recommend new customer incentive policies.

5. Let customers participate in business management and give spiritual and material rewards.

6. Customers are rewarded with reasonable suggestions (care products and gifts).

7. Hold regular lectures or training courses on quick makeup, clothing display, home cooking, color matching, parenting education, husband-wife relationship, attractive women, etc.

8. The beauty salon sends a car to pick up the customers for nursing and show their VIP status.

9. Organize tours for members and VIP customers, fully reflecting the distinguished status of members.

10. Customers invest in beauty salons

1 1. Do a good job of after-sales service to attract new customers 1, and arrange one hour every day.

2. Call as much as possible. 3. Keep the phone short. 4. Prepare a list before calling. 5. Focus on your work. 6. If the traditional sales time doesn't work, it is necessary to avoid the telephone rush hour for sales.

7. Change the call time. 8. Customer information must be completely organized. Use the computer system.

9. Anticipate the results before you start.

10, don't stop.