How to do a good job as a secretary 1
Have the ability and quality
Work should have a professional ethics of being loyal to their duties, keeping secrets, and being cautious in words and deeds. Secretarial workers should practice their internal skills from the aspects of "speaking, writing and practicing" to be able to speak and be good at expressing and communicating; Can write and do well; Be good at handling affairs and be a good staff assistant. And summed up and put forward "ten wants and ten noes": First, we should be firm in politics and not swing from side to side. Second, we should straighten our position and not overstep our authority and offside. Third, we must be honest and honest, and do not abuse power for personal gain. Fourth, we should add luster, not discredit and add chaos. Fifth, be honest and reliable, not opportunistic. Sixth, we should be loyal to our duties and not slack off. Seventh, be careful not to be overbearing. Eight, willing to contribute, not the pursuit of fame and fortune. Nine, we must strictly keep secrets and not violate the law. 10. Accept supervision and don't stand on your own feet. Zhang Zhanding, director of the government office, finally stressed that as office workers, we should further improve our quality, find a correct position, blaze new trails, change our style of work, effectively improve our service level and really make a difference. Through this training, office comrades should further enhance service awareness, improve service quality and push office work to a new level.
First, constantly improve the efficiency and quality of writing.
1, the daily written materials assigned by the leaders, that is, do it, to ensure timely and accurate completion according to the requirements of the leaders.
2, the county government leaders' speech materials, according to the preliminary opinions of the county government work arrangements and leadership, in advance with the relevant departments, villages and towns convergence, drafting the first draft. After the meeting time is determined, the first draft will be revised immediately and sent to the leader for approval at least 1 day in advance.
3, the main leaders of the county government speech materials and large-scale comprehensive materials, take the responsibility system of division of labor, the secretary of the division of labor must take out the first draft as required within 2 days or within the specified time, summarize and modify it, and report it to the leaders for approval 3 days in advance.
4, the implementation of the responsibility system, written materials and tasks assigned by the leadership, who undertakes who is responsible, a pack to the end, the whole process of implementation. Matters handled separately and transferred to other offices or liaison offices shall be collected by the first organizer until they are completed and sent to the leaders as required.
Second, strengthen research work.
1. Establish a study note system. Timely extract and save important political news, theoretical policies, political research information and typical experiences published in newspapers, magazines and electronic networks, constantly enrich your mind, update your knowledge and improve your theoretical level.
2. Try to master the first-hand information. Secretarial staff not only follow the leaders and attend relevant meetings, but also go to basic units such as towns, departments and enterprises for investigation 1 time every week according to the research projects determined by the leaders and county governments, and strive to master first-hand materials. Examination collection and arrangement
3, actively strive for and create conditions, according to the leadership requirements and work needs, and strive to visit and study the surrounding counties in the city every quarter 1 time, and learn the advanced experience of typical areas inside and outside the province 2-3 times a year.
4. On the basis of full investigation and study, each secretary shall publish at least 2 research articles in newspapers and periodicals at or above the municipal level every year.
Third, comprehensively improve the service level.
1, serious and thoughtful meeting. For the meeting matters assigned by the leaders, the organizer should actively cooperate with other departments to do a good job in various meetings. Make a good record of the meeting. If the leader requires to sort out the minutes of the meeting, it must be completed on the same day.
2. Careful service. Follow the leader to leave or handle the matters assigned by the leader, ensure comprehensive, fast, active and in place, and provide quality services for the leader.
3. Handle communication in time. If it can be handled immediately, it will be settled immediately; If it can't be handled at that time, it will be settled within 3 working days, and explain the reasons why it can't be handled.
Fourth, strengthen the construction of office automation.
1. In order to improve work efficiency and realize information sharing, according to the requirements of leaders and drawing lessons from foreign experience, a "writing office hall" was established in conjunction with relevant departments to meet the requirements of speeding up office work.
2, make full use of computer office equipment, grass-roots reporting materials, try to take the form of floppy disk; The materials reported by the secretarial section are delivered by e-mail through the government network, which effectively improves work efficiency. V. Further strengthening work discipline
1, strictly abide by the office discipline and do a good job on duty.
2, according to the requirements of office work speed, self pressure, set an example.
How to do a good job as a secretary II
First of all, office secretaries must form the good habit of active learning.
As an office secretary, learning basic theoretical knowledge is the basis of writing, and understanding the essence of words is the premise of writing. It is not easy to do basic secretarial writing well without sensitivity and skillful use of words. Therefore, in daily work and life, secretaries must develop good habits of conscious learning, keen capture, being good at thinking and learning, and being brave in innovation. In a narrow sense, the content of learning is just a tool to help them work better. So I don't think learning should be rigid, formal and eager for quick success. Learning is to make us "knowledgeable and knowledgeable" and achieve a comprehensive ability improvement through "listening, watching, thinking and understanding". As a secretary, we should pay more attention to news channels, appreciate more literary works, read more tax-related newspapers and periodicals, know more about the professional knowledge and progress of our bureau and system, and know more about the working methods and means of our predecessors, so as to help ourselves improve from the inside out. In addition, we should communicate with others more, broaden our listening and horizons, and exercise our comprehensive analysis, investigation and research, language expression and organization and coordination skills, so as to effectively achieve the purpose of speaking, writing and handling things skillfully.
Two, the office secretary to speed up the pace of work, improve work efficiency, improve the quality of writing.
Office work seems to be nothing serious, but it is actually very complicated and meticulous. Require high timeliness and detail. This requires office secretaries to establish efficiency awareness, improve their quick response ability, do things assigned by leaders as soon as possible, instead of waiting, relying and expecting, and do their jobs actively, well and quickly.
(a) Improving the quality and efficiency of processing official documents. Official document processing is a basic work of local tax department, and it is also one of the ways to convey the internal principles, policies and instructions of the system. To fully reflect the work level of the local tax department, we must act in strict accordance with the procedures, standardize and timely. As a secretary, we should be familiar with the rules of official document processing, use the language correctly, strictly control the customs, and work hard on document inspection, format inspection and content inspection to overcome the problems of rough and irregular format of official documents and truly improve the quality of official document processing. At the same time, the official documents that need urgent treatment should be dealt with at the first time, and relevant leaders should be reminded to deal with them in time to improve the efficiency of document processing.
(2) Strengthen writing ability. Text drafting is one of the most basic and important tasks in office secretarial work. Official document writing should express the will and ideas of superiors, and look at the problem from the height of leadership and the overall level, and must not be based on personal ideas; Secondly, the secretary should be familiar with the general content of each link of the system. Without the practice of business work, it is not easy to write articles that accurately reflect business. Thirdly, as the saying goes, "Reading thousands of books, writing is like writing." Only through a lot of reading and practice can secretaries improve their writing ability continuously.
(3) Insist on reporting major events and reminding minor events. As a secretary, the first thing to do is to report and ask for instructions on various affairs. All matters that fall within the scope of their duties should be reported to the director of the office. In case of major emergencies or emergencies, it is necessary to report to the leaders in time so that all kinds of information can be conveyed to the superiors in time. At the same time, some small things are often overlooked, and the specific details are prone to deviation, which requires the secretary to remind and suggest as soon as possible. In this process, they can also learn a lot of methods to deal with problems and improve their ability to deal with affairs.
(4) Constantly ask yourself to be diligent. The work of the office is concrete and practical, and no work can be delayed, waited or pushed; No link can be missed, saved or empty. Rigorous and meticulous, you need to write more, talk less, ask for instructions and report more, invite more credit and less rewards, do more practical things and less unfounded. Do everything carefully, don't procrastinate and muddle along.
Three, the office secretarial work should focus on the central work, serve the overall situation, and strive to innovate.
In the final analysis, the work of the tax system office serves the overall situation and the income of the organization. You can't ignore the tax business just because you are in a comprehensive department. We should adhere to the overall situation, closely follow the tax work, focus on the central work in each period, carry out the work in a planned and focused manner, and give full play to the role of staff assistants.
Office engaged in service work, we should conscientiously implement the purpose of serving the people wholeheartedly, warm and thoughtful, approachable, generous and meticulous. Actively serve all departments and even the overall situation. The office should not only serve the leaders, organs and grassroots comrades of the system, but also deal with local party and government departments and social departments, as well as some taxpayers. Therefore, in daily work, we should firmly establish the concept that there is no trivial matter in office work, try our best to avoid or reduce mistakes, and further strengthen the awareness of quality service. Secretarial staff should pay special attention to their sense of service in preparing meetings, drafting manuscripts, delivering documents, answering telephones, sending and receiving faxes, and sending notices. Strive to be cautious about big things, look at small things, be conscientious in every work, and carefully check every link.
In addition, we should dare to innovate. Innovation is talked about a lot in our daily work. But just putting it into practice is not enough. In office work, we should pay special attention to innovation, strive to change traditional concepts, old ways of thinking and working, abandon those outdated "old frames" and "old frames", dare to break through stereotypes and make creative efforts to forge ahead. Of course, when I say innovation, I don't mean completely denying the past. For the good traditions, good practices and good experiences of past work, we should develop through inheritance, forge ahead through innovation and push the work of local tax authorities to a new level.
In short, the office has many ideas and heavy tasks. As an office secretary, we should enhance our awareness of learning, improve work efficiency, serve the overall situation, be brave in innovation, closely focus on the overall situation of the central work, complete all the office work with good quality and quantity, and contribute to the sound and rapid development of tax revenue.
How to do a good job in secretarial section 3
Clearly handle the relationship.
The office is the window, image and face of a department. It is in an important position of connecting the preceding with the following, connecting the left and right, and coordinating all parties. It is the main platform for writing, working and holding meetings. And if you want to do a good job in the office, you must clearly handle three relationships:
First, we should handle the relationship between major issues and minor issues. This office is responsible for many things, big and small. How to deal with the relationship between big things and small things? The basic starting point is that small things can't be ignored, big things can't be ignored, and everything should be done as big things. First of all, we should focus on assisting the leaders of the Ministry to solve major problems, that is to say, we should arrange and organize office work according to the requirements of the decision-making level. It is particularly important to do everything possible to block small things for the bureau leaders and let them concentrate on grasping big things. Blocking small things is not to ignore big things, but to be digested by the office and not to interfere with the leadership work.
Second, we should handle the relationship between initiative and passivity. Office work is very passive, which is determined by the characteristics of office work, because it is not only directed at the leaders of the unit, but sometimes it has to obey the instructions of the general direction, and there are always sudden statements and statistics. To do office work better, we must do the following three things. First, take the initiative to participate in politics. The work of the office is close to the leaders of the Ministry, so you can know the spirit of the superiors and the central work of each period in advance. Only by thoroughly understanding the intentions of superiors can we turn initiative into passivity and carry out our work better. The second is standardization. Pay attention to summarizing the regularity of office work. Although there are many clues in office work, as long as you are good at summing up, there are rules to follow. Major events and minor issues will be handled according to objective laws, and you will take the initiative to attack. Especially in the advanced service, we should think more ways and do the work carefully, and the passive problem will be solved.
Third, we should properly handle the relationship between government affairs and affairs. The work of the office is divided into two parts from a big perspective, one is government affairs, and the other is affairs. But we generally feel that there is too much daily work in the office, and we are too busy to turn off the lights when we wake up. When we look back, we don't know what we are busy with. The annual debriefing of other departments, 1234, A, B, C and D are all clear, but the work in the office is a mess, which cannot be sorted out, and no one can afford to make it clear. However, whether it is the government or the enterprise, it is the work of the office and needs to be done well, which is also determined by the function and nature of the office. The office of our bureau has carried out a clear internal division of labor according to government affairs and affairs, and managed government affairs and affairs separately, so that the relationship between government affairs and affairs has been better solved, and the main responsible comrades will not be entangled in the transaction pile.
To do a good job in office work, we must have a global concept and a holistic concept. In order to ensure the orderly work in the office, we can play the piano as mentioned, and play a coordinated movement according to the main theme of "people, coordination and service" in the office.