Beauty consultant is also a hot job in the beauty industry. Not only beauty companies and beauty salons are in great demand, but job seekers are also scrambling to submit resumes for this position. What does a beauty consultant do? The following are the job contents of a beauty consultant:
L, warm and thoughtful reception to the beauty salon customers. When a beauty consultant meets a customer for the first time, he should politely ask what the customer needs, and then recommend a suitable beautician according to the customer's needs. Don't treat customers like air.
2. Although you don't have to take care of the clients, the beauty consultant should also know some knowledge of nursing projects before introducing the services he really needs to the clients. Don't sell the most expensive products or inappropriate products to others as soon as customers arrive. Although this will make you rich, it is only this sum. It is estimated that it will be difficult for you to make more money in the future.
3. If it is a new customer, the beauty consultant should know which products the new customer has used before, and remember not to belittle those products; At the same time, carefully observe the skin and physical condition of new customers, and accurately recommend products and beauty care projects suitable for new customers.
Sometimes the recommended products may not be accepted by customers, because the price may be too high to bear. At this time, the beauty consultant should also evaluate the customer's consumption level to avoid the mismatch between the recommended products and customers.
5. In addition to warmly receiving customers and helping them to recommend satisfactory products and services, beauty consultants also need to establish personal files for each customer who enters the store and make detailed records of the inquired information, customer care items and purchased products.
6, clearly understand the needs of customers, beauty consultants can clearly tell the beautician what kind of care process to do for the guests, to avoid the beautician asking again.
7. When the customer has finished nursing, there is no need to send the customer out in a hurry. The beauty consultant can give customers a rest, talk to them, and explain the feelings after the nursing, and explain the details of home care.
8, in addition to billing for guests. Beauty consultants should also provide regular telephone follow-up services, send small gifts to guests on appropriate days, and maintain good relations with customers.