If SMS is used well, it will definitely become a good helper for real estate agents, which will greatly help to improve performance and reputation. Brokers use SMS to greet customers and contact feelings. What exactly should they do?
Hint 1:
Text message sent at 17:30 pm. The delivery was late and the customer's heart ran away. Is it interesting for you to send at this time? Because it is off duty, customers are driving, chatting with friends or colleagues, and are not in the mood to read text messages. If it is a heterosexual customer, their mobile phone is seen by the customer's lover, which is easy to cause misunderstanding and inappropriate; If it is sent in the morning, the customer is not in the mood at the weekend and should not send it too early; /kloc-send a text message at 0/6: 30, with a subtext: this is still work, I didn't take up your off-duty time.
Tip 2:
You are not allowed to send text messages with the company name. The mention of this name means that the sales proposition is clear. If the customer doesn't know who you are, he will naturally ask, tell the truth and send it later.
Tip 3:
For example, if the customer gives you a message back, the customer replies: thank you. You can't go back, play dumb! Once the letter is answered, can the customer reply? If you reply to text messages, customers will feel stressed and psychologically burdened, and they will stop paying attention to your text messages in the future.
Tip 4:
Happy weekend just happens to be a holiday: for Mother's Day, Father's Day, Tomb-Sweeping Day, Dragon Boat Festival, May Day, November, Christmas, New Year's Day and other festivals, we will not join in the fun, just continue to send happy weekend messages, except Mid-Autumn Festival and Spring Festival.
In addition, the anniversary of the first acquaintance with customers and the anniversary of billing should be issued (the anniversary is obtained by establishing customer files).
Tip 5:
I just met a customer, so I can only send a happy weekend and send a healthy message to 24 solar terms two months later. If you send it at the same time, it means that your sales proposition is very clear, and you want to please customers too much, which will bring psychological pressure to customers and may black you! Our sales action must be light, but it must be accurate.
Tip 6:
According to my actual combat experience, texting is effective for half a year, and if it is fast, it will take 2 months. The key is to support an order of magnitude, and you can't expect to get something by sending three short messages.
Tip 7:
During the three-month short message sending period, try not to send other short messages, so as not to add psychological burden to customers. You have too many short messages, so it takes time to delete them. He must complain while deleting!
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