The specific analysis is as follows:
1, Department of Business Administration. The business management department is mainly responsible for handling the recruitment procedures of agents, payment of labor remuneration, verification of insurance, premium and other expenses, daily settlement and voucher management, workplace management of the operation management office and daily affairs. ?
2. Training Department. The training department is mainly responsible for discussing and developing courses, compiling teaching materials, teaching all kinds of conventional education and training, arranging promotion training courses and managing training centers. ?
3. Business support department. The business support department is responsible for the company's business promotion and publicity activities, the design and production of promotional products, the production and maintenance of performance lists, and supporting other departments to produce promotional products.
4. Business Development Department. Business development department is mainly responsible for business guidance and coordination. ?
5. Project room. The responsibility of the project office is to promote the manager plan and cultivate the elite agent team.
6. Contract Department. The contract department is responsible for the daily management and underwriting of the policy, and provides physical examination and medical knowledge training for customers. ?
7. Policy-holder Service Department. The customer service department is mainly responsible for accepting all kinds of consultations, handling policy changes and accepting all kinds of claims.
8. Ministry of Information. The Information Department is responsible for the development and maintenance of computer application system, the construction and maintenance of the company's network, network security management, database management, system and application software management, system and tool software research, daily operation of data center, system backup and recovery, software and hardware installation and maintenance within the company and various management offices, and daily technical support.
9. Finance Department. The finance department is mainly responsible for general ledger management, report statistics, computer accounting system management, tax declaration, etc.
10, actuarial department. The actuarial department is mainly responsible for commodity development and management, commodity research, evaluation and business analysis. ?
1 1, planning room. The planning department is mainly responsible for the promotion of bank insurance and the expansion of other marketing channels. ?
Management department. The general affairs section of the management department is mainly responsible for the company's workplace management, daily maintenance of telephone, water, electricity and air conditioning, and procurement or adjustment of office equipment. The human resources section of the management department is mainly responsible for recruitment, entry, resignation, file management, employee attendance, salary, social security, employee welfare and the establishment or adjustment of the company's organizational structure; Handling of legal affairs. ?
13, Audit Bureau. The Audit Bureau is mainly responsible for assisting the internal independent audit to inspect and evaluate the operation of various departments and assist the management to achieve the objectives. ?
14, public relations office. The public relations office is mainly responsible for the publicity of the company's image and external contact.
Extended data:
China Life's customer service mainly includes:
1. life insurance: the business scope covers all areas of life insurance, such as life insurance, personal accident insurance, health insurance and annuity.
2. Property insurance: the business scope mainly includes: property loss insurance, liability insurance, statutory liability insurance, credit insurance, guarantee insurance, agricultural insurance and other property insurance businesses; Reinsurance business of the above business, as well as other businesses approved by the China Insurance Regulatory Commission.
3. Endowment insurance: its business scope mainly includes: enterprise annuity business; Personal annuity business; Reinsurance business of the above business, as well as other businesses approved by the China Insurance Regulatory Commission.
4. Asset management: the business scope includes the management and use of its own funds; Entrusted or entrusted asset management business; Consulting business related to the above business; Other asset management businesses permitted by national laws and regulations.
5. Overseas insurance: China Life's overseas insurance and asset management services are undertaken by China Life Insurance (Overseas) Co., Ltd. and China Life Franklin Asset Management Co., Ltd., and their main businesses include life insurance, investment-linked insurance, health insurance, retirement plan (provident fund and compulsory provident fund) and fund management, overseas asset management and investment consulting services for third-party institutional customers.
6. Alternative investment: China Life conducts equity investment, real estate investment, pension investment and asset management through a specialized alternative investment platform-China Life Investment Holdings Co., Ltd.
7. Education and scientific research: China Life's insurance education services include postdoctoral training, insurance professional education, vocational education and professional training in the insurance field.
Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.