Restaurants, restaurants, hotels, fast food restaurants, snack bars, tea shops, cafes, KTV, bars, cinemas, gyms, etc.

Second, the industry analysis

1. The offline service industry focuses on customer traffic.

2. Most of them are repeated consumption, paying more attention to the customer's return rate, and there is a need to maintain and operate customers.

3. Pay more and more attention to CRM customer management.

4. The conditions and equipment for online operation are limited.

Third, the application function

Notification SMS, marketing SMS, blessing SMS, membership dynamics, etc.

Fourth, the solution

1. Promotion: celebration activities, new products, preferential discounts.

2. Member services: point redemption, recharge reminder, member discount.

3. Member care: birthday wishes, holiday greetings, food and health information.

4. Service feedback: queuing for numbers, follow-up service and feedback.

5. Internal management: company notice, payroll, employee management and meeting notice.

Five, SMS template

1. Promotion-Store Activities

Kk's weekend is coming. Welcome to our drunken night activity. This wine is on sale. Member 3000 can get 500! Unsubscribe back to n

2. Promotion-product innovation

Good morning, warm restaurant! Our store has recently launched a series of northeast specialties, which are delicious in quantity, and there is a 20% discount for patronizing this week! Unsubscribe back to n

3. Member service-integral change

Members, your points are increased by 295 points, with a total score of 1293 points. Welcome to exchange points for discounts _ or exquisite gifts. Unsubscribe back to n Hanchang hotpot

4. Member Health Care-Diet and Health Information

Dear customers, autumn meals should be based on nourishing yin and moistening lung, such as lily lotus seed porridge, tremella rock sugar glutinous rice porridge and so on. You should also eat more sour fruits and vegetables and less spicy food. Wish you good health. Eat well! Qi Yue Hotel

5. Service feedback-queuing for numbers

Dear customers of Badong Beach, your queue number is 129, and there are three tables ahead. Please wait a moment, dinner will be served right away ~