Establish perfect data records tailored for customers, and designate special personnel to keep them. (2)

For the customers who come to the beauty salon for the first time, the staff responsible for keeping the customer information will number the information, and the beautician will fill in the specific beauty service content. (3)

For the old customers who have filed files, when they go to the beauty salon for care again, the customer data keeper should call out the customer's file card in time. The beautician fills in the contents of this service, compares the progress after the last skin care, makes this care plan and suggestion, and returns the card to the keeper after filling it out. (4)

Beauty salons should pay attention to the following points when establishing customer information for customers: ①

Accurately record the basic information of customers, including customer's name, address, telephone number, preferences, consumption date, consumption amount, etc., and provide personalized services while providing technical services. ②

Record the customer's skin type and facial condition in detail. ③

Carefully record every care plan, the progress after class and the products purchased, so as to determine the next maintenance plan, and regularly remind customers to come for further care and supplement cosmetics. (5)

The questionnaire and complaint form of customers should be analyzed and classified to provide basis for beauty salons to improve their business strategies. (6)

According to the customer data, regular customer analysis and statistics, and report to the supervisor, choose favorable opportunities to promote the target customers, which is helpful to increase the business of beauty salons. The data manager shall properly keep customer data and other data, and shall not lose them.