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What does the pedicure store manager learn in the training class?
First of all, interactive teaching method is a way to tell knowledge coherently through spoken language system. By adopting this teaching method, employees can acquire a lot of systematic knowledge in a short time, grasp the key points and improve efficiency. In the process of training, we should take care of the individual differences of employees. Second, problem communication allows employees to raise various problems encountered in their work, and other employees will put forward suggestions to solve the problems. In this process, the pedicure store manager should pay attention to guiding employees to grasp the key points of the problem and solve the problem in a targeted manner. Third, case analysis Case analysis is to provide employees with some background and then ask questions, which requires employees to put forward specific methods or viewpoints to solve problems based on certain theoretical knowledge. This form can examine the comprehensive ability, analytical ability and evaluation ability of employees. Fourth, role simulation The best way to understand customers' ideas is to "become" customers. The way of role simulation is to let employees play various types of customers, try to figure out their psychology from the customer's point of view, and then try to solve their problems. This way is lively and interesting and easy for employees to accept. Fifth, the form of group competition can effectively cultivate the enthusiasm of employees to participate in training, and can exercise teamwork ability, find their own position in the team, and strengthen internal communication and cooperation. This form of training can subtly establish a positive attitude in pedicure shops.