Question 1: How to bring up the topic when the guests don't talk during the sales process? If I go shopping as a seller, I don't talk, I want to choose products quietly according to my own habits. If a salesperson comes to ask or talk endlessly at this time, the first reaction is that I will be bored, and the second reaction is to leave. Think about it, customers won't talk until they find their favorite products. If they need it, they will definitely say it. My suggestion is that if a customer really doesn't talk at home, you should try to say "hello, please have a look!" " Or "Welcome to see it!" Wait a minute. Everything is fine. Give people a certain space, of course, depends on what kind of customers, which is also a problem involved in your sales, so I won't say much. (* _ _ *) Hee hee ...

Question 2: How to find the topic of chatting with customers 1. The corners of the mouth rise before making a phone call. Remember: people who love to laugh will never be too unlucky, and a positive attitude will make others happy.

2. Sincere greetings and proper speaking speed

3, according to the voice of the customer, according to the age of the customer, according to the language of the customer, according to the education level.

Talk about different topics according to different age groups, different education levels and different concerns.

4. Think of yourself as a customer and be his (her) consultant, not a salesman.

Remember to sum up the experience of the day when you can't sleep every night.

Question 3: How to chat with customers and make targeted sales according to each customer's situation; But you need to sell yourself first, so that customers can recognize and trust you; Start the conversation with the customer's concerns.

Overcome psychological barriers: fear, fear or unwillingness to take action on bad results.

The success of sales lies in shortening the distance with customers and eliminating customers' doubts by establishing good relationships. If you can't actively communicate with customers, you will lose the chance of sales success.

Solution: Enhance self-confidence and self-motivation. You can also try to consider the problem from another angle: the purpose of sales is to realize self-worth, and the basis is to meet the needs of customers and bring benefits and value to customers. It doesn't matter even if it is rejected. If the customer really does not need it, of course, he has the right to refuse. If the customer needs it, but doesn't want to buy it, it is a good opportunity to understand why the customer doesn't buy it, which is valuable information for future sales.

Psychological obstacle: incorrect understanding of sales profession and customer service.

Several salesmen despise the profession of sales and think it is not highly positioned. Engaged in this industry is really helpless, they feel very wronged. They can't always face their customers with enthusiasm and fullness, so they can't arouse their enthusiasm for buying.

Gong Li's solution: Know yourself and your sales career correctly, and determine your correct life goals and career development plan. Sales is a challenging profession, which requires you to set goals for yourself constantly and achieve them through hard work, so as to gain a sense of accomplishment. Sales is a profession that requires extensive knowledge. Only with rich product knowledge, sales professional knowledge and social knowledge can we accurately grasp the pulse of the market.

Question 4: How can telemarketing talk without making customers feel disgusted, and how can customers be interested in hearing what you have lost? First of all, you should have a correct attitude and speak slowly, fluently and clearly.

Secondly, know what you are selling and show the value of what you are selling.

Third, from the customer's point of view, what your things can bring to him and what he needs, you should speak in this direction.

Question 5: I am introverted, I don't like to talk, and my adaptability is poor. I'm going to work in the restaurant in two days, so I must talk to the guests. How can I get rid of myself? First of all, you should understand that you are in the service industry, which means that you have to meet all kinds of guests, so you should have a good attitude. I think your hotel should have training, which will teach you how to do good service. You should relax, your introversion can be changed, because your working environment will gradually change you. You can also practice how to speak intentionally or read related books. Good luck.

Question 6: Business experts come in: I am a business person! How can I enliven the atmosphere and communicate with customers whenever they don't talk or break the ice? First of all, you should know the preferences of customers, such as smoking and drinking tea. When customers don't talk or break the ice, you can pass a cup of tea or a cigarette, which can solve the problem of breaking the ice immediately. You can try!

Question 7: How to greet customers … depending on what you ask, you should not have done it. I have nothing to teach you because you haven't done it. I think the only thing I can tell you now is how to take the first step in sales-"talking" and "talking"

Interesting, isn't it? Can anyone else talk? I don't know how to talk.

Ha ha, of course not!

Prologue: When you face your customers (they should all be people you don't know), you may feel embarrassed and don't know how to talk to them. So many newcomers will be afraid to say hello to customers. To tell you the truth, I've done this before. I don't think that customer is very familiar with it and I don't know what to say. I ended up at the door. I feel ashamed to think about it. Let's go to the next customer, who knows him better. If so, you will gradually develop inertia and never improve your sales and communication skills.

Speak: Make your words more organized, organize your words and focus on your purpose (let him buy your products). How to organize your words is a question of sales skills. With more contact, your sales ability will gradually improve. Remember not to talk too much nonsense. First, it will have a bad influence on customers. Second, it will delay your following work. People who do business must have achievements. Of course, some polite expressions and friendly words can be said appropriately. If you don't know how to talk about your product with customers, you can chat with them at home, but remember, you should use your free time at home for no more than three minutes to bring out your purpose, that is, the product.

Question 8: How to talk about selling clothes in stalls? What should I say when a customer comes in? Ask for advice! According to the age of the customer, think of a suitable name for the relatives, and then say which one you like, and I'll wrap it up for you! Similar and can do.

Question 9: How to deal with people? How to talk to guests when doing business? Satisfy the guests? For the boss-more achievements, less mistakes.

To the male boss-obey more and contradict less.

For female bosses-more praise, less contact.

Praise your subordinates more and criticize them less.

For older colleagues-listen more and give less advice.

For young colleagues, be more enthusiastic and less Rosso.

For male colleagues-more naive and less pretentious.

Make more alliances with female colleagues and less enemies.

Pay more attention to personnel disputes and less attention to personnel disputes.

Treat villains with more contempt and less attention.

Be more modest and less arrogant to your competitors.

Be kind to yourself-remind and encourage more.