Generally speaking, Xiamen bus drivers are OK. Classified, non-Xiamen drivers will have a better attitude because they are afraid of being complained about the rice bowl problem. And some drivers in the local system have bad attitudes.

I have met several times, such as bus No.87, which is not once or twice. Some drivers have a bad attitude towards foreign passengers. This bus goes to the cruise terminal, which is a necessary bus for foreign tourists to visit Gulangyu and other scenic spots. These black sheep have seriously affected the image of Xiamen and really need to be rectified.

Complaint means that a person whose rights and interests have been infringed has the right to claim rights from the relevant state organs in view of the illegal and criminal facts that the relevant organizations have violated their legitimate rights and interests. The complainant is a person whose rights and interests have been infringed.

Consumer's complaint refers to the behavior that consumers request the mediation of consumer rights protection organizations to safeguard their legitimate rights and interests after they have a consumer rights dispute with operators because of their daily consumption needs to buy or use goods or receive services.

Consumer complaints can be made by telephone, letter, interview and internet. But no matter what form it takes, it is necessary to clarify the following contents:

The first is the basic situation of the complainant. That is, the complainant's name, gender, contact address, contact telephone number, postal code, etc.

The second is the basic situation of the respondents. That is, the name, address and telephone number of the defendant.

The third is the time, brand, origin, specification, quantity and price of the goods purchased.

The fourth is the specific situation of the damage, the time to find the problem and the process of negotiation with the operator.

Fifth, shopping vouchers, warranty cards, copies of agreements, etc.