1, learn to listen.

In the process of sales, try to make customers talk as much as possible and turn themselves into listeners. We must be psychologically prepared to make customers feel that they are choosing and buying according to their own wishes. This method is a clever sales method. Hard selling and boasting will only make customers feel unhappy.

2. Consistent trading methods

Customers are unwilling to take risks when buying products. Customers are generally skeptical about new products that have not been tried by others and dare not choose easily. They are easy to trust and like products recognized by everyone. A customer took a fancy to a microwave oven, but didn't decide whether to buy it or not.

Step-by-step closure method

"I am just curious. I want to know what you want to consider. Is it the credibility of our company? " The other person will say, "Oh, your company is good." You ask him, "Is that my character?" He said, "Oh, no, how come?" You use the method of approaching layer by layer, constantly asking questions, and finally let the other party say what they are worried about. As long as you can solve the customer's questions, the transaction becomes a natural thing.

4, the method of psychological suggestion

Generally speaking, poor sales people tend to make negative actions. They often sway from side to side to negotiate intentionally or unintentionally, and then at the end of the negotiation stage, they directly ask the other party to say, "Would you please buy some?" As a result, it was found that the other party was interested in buying the product and could not make a deal.

5. Learn from the teacher.

"Did I really not mention this?" You sincerely apologize, continue to explain, dispel the doubts of customers, and finally, of course, propose the transaction again. You must be sincere when apologizing, otherwise once the customer doubts your sincerity, I am afraid that the expulsion order will be issued immediately.

6. Regret losing your trading method

The way to regret the failure of the transaction is to grasp the customer's psychology of "winning the joy and losing the pain" and urge the other party to make a purchase decision in time by putting some pressure on the customer. In short, we should carefully consider the consumer object and consumer psychology, and then set the most effective trading method. Of course, this method can't be abused, and it can't be made out of nothing, otherwise it will eventually lose customers.

7. Have full confidence and knowledge of products.

Understand our industry, our company and our products. Professional knowledge should be expressed in a popular way to make it easier for customers to accept. Fully grasp the product knowledge of competitors: persuasion itself is a kind of confidence transmission.

8. Special treatment law

In fact, many customers, who think they are the most important people in the world, always ask for special treatment, such as the lowest price they can enjoy alone. You can say, "Mr. Wang, you are our big customer, that's all." This technique is most suitable for this type of customer. Reasonable and ingenious use of value-added services to promote is the essential feature of telemarketing. Customers may not care about the value of gifts or services, but the sense of identity and importance.

9. Sincerely serve customers

Sincerity is the essential quality of sales and the basic quality of being a man. You treat customers sincerely, and customers will respond sincerely. Sincerity is not fake, it is from the heart.

10, simple things keep repeating, and when success comes, nothing can stop it.

The basis of successful marketing lies in persistence, persistence in visiting customers every day, returning to customers, learning to exercise their abilities every day, dripping water wears away the stone, and the rope is sawed off. There is no new method, and sticking to the original method is the best choice. Stick to it for a year or two, and after a long time, you will succeed.