Only by summing up can we improve, whether it is success or failure. The following is a summary of the work of the fitness member consultant. Welcome to read!

As a college student majoring in fitness, we should not only learn professional knowledge well, but also constantly exercise ourselves in practice and enhance our practical ability. Some time ago, people in our class took turns to carry out social practice for two weeks. Although the days are short, I have gained a lot. To be honest, I really didn't know what it was like to be a fitness member consultant before I took this job. This exercise made me study systematically, and I also learned that the so-called gym sales business is really not simple.

The so-called fitness member consultant is actually the salesperson of the fitness center. At work, customer care is our god. A sweet smile can bring customers a good mood all day. A gentle greeting eliminates the distance between them and really makes them feel at home when they come to a new field. Everyone is a family. Here, customers not only enjoy the fun of fitness, but also enjoy the warmth of home, get effective physical exercise and get sweet nourishment from their hearts. Whenever customers are satisfied with our service, they will feel unprecedented satisfaction and pride in their hearts.

To this end, I summed up the "five-step" working method, that is, "listening, suggesting, guiding, helping and serving".

When customers come to a fitness club, they must have their own ideas and purposes. So every time customers come, listening to their needs is the most critical step. Only in this way can we really understand what customers want and what kind of fitness purpose they want to achieve. Only by understanding this, can we provide long-term quality service according to the actual situation of customers.

At the same time, I also think that gym member consultants should also do the following.

First, it is best for member consultants to participate in fitness and dare not say that they like it. However, since you have chosen this job, you should at least be familiar with it. It's basic, and we can talk about it as soon as we talk about it, including equipment, coaches, environment, services and so on. Don't ask questions if you don't know When a customer asks you a question, you should consult a person before you answer. What's your use? Then why should the customer give you money instead of looking for a more professional one, because you are not even worth the service fee for answering questions.

No matter how ugly and beautiful, treat each other warmly. You don't know which tree will blossom. Perhaps the person you don't care about the most is often one of your big customers, or even one of your business influence points. Besides, doing things is being a man. Even if business fails, making some contacts will be very helpful for your future. Don't be so exclusive.

Third, remember that after-sales, many salesmen who have done well in the early stage are very poor after-sales, and they don't care what they receive. This is a short-sighted behavior. Many fitness members are well-off leisure people, so forget it. I'm just in sales, and I don't have any after-sales responsibilities. This is completely personal, so you can't forget to introduce yourself. Some members often communicate with bosses and store managers, and members may have a preference for you.

Fourth, be diligent, consult your predecessors if you don't understand, do more work to earn popular knowledge, and don't be too interested in sales.

After this training, I really learned a lot that I couldn't learn in class, which made me more confident in this healthy and dynamic industry.

In the past two and a half years, under the correct leadership of Director Li, Mei Bureau and Meng Bureau, and with the care and support of the bureau leaders, the activity center gym has continuously improved the ideological quality and professional level of its employees according to the plan half a year ago, and established the idea of serving veteran cadres and members with affection. In line with the working concept of enthusiasm, meticulous and service, it patiently and sincerely serves veteran cadres and gyms, with the main position of the activity center as the leader. 36460.68666866666

1. Strengthen internal management and improve the comprehensive quality of service personnel for veteran cadres.

First of all, strengthen political study and improve ideological understanding. All the staff in the gym actively participate in the study of current affairs and politics, learn the principles and policies of veteran cadres, learn to respect the old and love the young, and constantly improve the theoretical level of serving veteran cadres; Strengthen their own business study and improve their service skills. Secondly, the health and safety of veteran cadres is the top priority. In order to provide a good sanitary environment for veteran cadres, the daily cleaning, order maintenance and maintenance of activity facilities are implemented, so that long-term work can be sustained. The division of labor in the center is clear, and the responsibility lies with people. Carry out sanitation and cleaning work in the contract area every day. Due to the services in place and orderly management, the number of retired cadres who come to the gym for daily activities is gradually increasing, which makes retired cadres feel safe and enjoy it.

2. Strengthen the safety of equipment and facilities and team building in the gym.

The fitness flight room has a 10 treadmill, 28 pairs of spinning machines and more than 20 kinds of strength equipment, and the daily maintenance surface is arranged by the coach.

Let all fitness equipment eliminate potential safety hazards, and the responsibility lies with people. While strengthening the coach patrol, the team members are mobilized to supervise each other and the activities are carried out in an orderly manner. In addition, the gym can also be responsible for or assist in the holding of various sports events and the services of various associations in the activity center. All employees perform their duties, do their best, play a team spirit, cooperate with each other, and must complete the tasks assigned by the leaders.

Looking forward to 20xx, the current development trend of the gym is particularly good. All the staff in the gym are ready to perform every personal task of xxx and give the leader a perfect answer sheet.

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