1. Pay attention to keep evidence materials when consuming, such as invoices, consumption lists, receipts, credit card records, bank remittance records, screenshots of successful online transaction payment, etc.

2. When making a complaint, it is necessary to provide the facts and relevant evidence of the reported person's violation of laws and regulations;

3. Consumers can call 1 10 or 123 15 to report;

The industry and commerce department will punish the gym according to the relevant laws and regulations.

Legal basis: Article 15 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.

Consumers have the right to supervise the protection of goods and services and consumers' rights and interests.

Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.

How to identify consumer fraud?

1. The means used by business operators to provide goods or services exaggerate or conceal the information that is of great interest to consumers, such as the quantity, quality and performance of goods, and mislead consumers;

2. Whether the operator's behavior misleads consumers or not should be judged by the cognitive level and recognition ability of ordinary consumers;

3. Does the operator have the subjective aspect of committing fraud, and the goods sold or services provided infringe on the exclusive right to use registered trademarks of others?