Paragraph 1: Customer Service Center
Beijing Mobile's customer service centers are located in different regions, namely Chaoyang, Haidian and Dongcheng. The specific address is as follows:
1. Floor A, Beichen Century Center Office Building, Chaoyang District 10;
2. Floor 3, Building 3, No.48 Chengfu Road, Haidian District, and Floor 3, Building 10;
3. Floor 4, Youshi Pavilion, No.9 Donghuamen Street, Dongcheng District.
Paragraph 2: Call Center
Beijing Mobile Call Center is located in Building 2, Yard A 16, Shangdi Information Industry Base, Haidian District, Beijing. Call Center is one of the largest mobile communication customer service and technical support centers in China, covering the whole country.
Paragraph 3: Office environment
As one of the leading enterprises in China telecom industry, Beijing Mobile attaches great importance to the office environment of its employees and provides them with a modern and comfortable office environment. The company not only provides spacious and bright office space with advanced equipment, but also provides a variety of employee welfare facilities, such as coffee shop, rest area and gym.
Paragraph 4: Requirements and responsibilities
As a bridge between the company and users, customer service representatives' main responsibilities include answering phones, answering users' questions and handling complaints. In this position, the company has certain requirements for employees, such as good communication skills and language skills, the ability to quickly find and solve problems, professionalism and stable emotional control.
To sum up, Beijing Mobile's customer service staff work in customer service centers and call centers in different regions. At the same time, the company provides a modern and comfortable office environment, which has certain requirements and responsibilities for employees.