In foreign communication, accommodation etiquette mainly includes two basic contents.

One is to arrange accommodation for guests.

Second, it is the accommodation when I travel abroad.

There are two main ways to arrange accommodation. One way is for guests to solve their own accommodation. Secondly, the host will arrange accommodation for the guests as the host.

In the specific process of arranging accommodation for foreign guests, we should generally pay attention to three aspects.

First of all, we should fully understand the living habits of foreign guests.

It has been emphasized that different countries have different customs and everyone has their own unique living habits. Generally speaking, foreign guests attach great importance to personal hygiene. For them, a toilet that can take a hot bath at any time and a clean toilet that can be used alone are the basic conditions for their temporary residence. Secondly, we should carefully choose the accommodation place for foreign guests. Usually, you should arrange to stay in foreign-related hotels with excellent conditions and complete facilities. Under normal circumstances, foreign guests officially received on business should not be arranged to stay in hotels or guest houses with accommodation conditions slightly worse than those of foreign-related hotels.

In addition to taking care of the personal habits of foreign guests, respecting their unique customs and meeting their special requirements, there are the following points that need attention.

First, arrange the budget for foreign guests' accommodation.

The second is the actual reception capacity of the proposed accommodation.

Third, it is the reputation and service quality of the proposed accommodation.

Fourth, it is the surrounding environment of the proposed accommodation place.

Fifth, the traffic conditions of the proposed accommodation.

Sixth, the distance between the proposed accommodation place and the reception party and related work places.

Finally, we should take care of the living needs of foreign guests enthusiastically.

"Feel at home" and thoughtfulness should be carried forward in the reception staff. It should be noted that the concern and care for foreign guests should be based on the premise of not interfering in each other's private life and not restricting each other's personal freedom.

In China, most people stay in hotels and restaurants when visiting, working or studying abroad. Some people may live directly in foreigners' homes. First, introduce the etiquette instructions when staying in foreign hotels. Although there are great differences in foreign hotels, most of them have complete facilities and good conditions. Especially those star-rated hotels, can provide excellent service for every in-house guest.

Generally speaking, the etiquette of accommodation hotels in the world mainly includes the following four items:

First of all, we should be polite. When staying in a hotel, you should be polite to everyone you meet. When you pass the corridor, get into the elevator, or accept the service provided by the hotel, you should know how to be polite. All kinds of hotel employees who serve themselves should be fully respected and considerate.

Second, we should keep quiet. Hotels are places where people rest, so keeping quiet is regarded as the basic rule of hotels. In public places inside the hotel, be sure to keep your voice down and walk lightly. Even in your own guest room, keep quiet and don't make noises that are not in harmony with the surrounding environment.

Third, we should pay attention to hygiene. Good personal hygiene habits are usually very important when staying in a hotel. Specifically, in terms of hygiene, the main problems that should be paid attention to when staying in a hotel are: it is best not to smoke in the hotel, including the guest room where I live. Smoking is forbidden in hotels and public places, and it is necessary to consciously abide by this regulation. Don't cook collectively in the guest room where I live, and don't set fire to personal belongings at will. Don't wash and dry personal clothes in my guest room, especially don't hang them in public corridors, or outside the street window or on the balcony. Don't throw personal belongings in my guest room, and don't throw discarded things on the ground and outside the window.

Fourth, we must strictly abide by the regulations. When staying in a foreign hotel, you must first understand the relevant regulations and then strictly abide by them.

Hotels in China, especially high-end star hotels, usually have the following regulations.

First, two adults of the same sex are not allowed to live in the same room. Only one family can be an exception.

Secondly, guests are not allowed to stay in their own rooms at will with other outsiders.

Third, residents are not encouraged to meet visitors in their rooms, especially visitors of the opposite sex. Generally speaking, the lobby or coffee shop of a hotel is regarded as an ideal place for guests to receive visitors.

Fourth, it is not recommended that hotel guests who don't know each other visit each other. It is very presumptuous to visit strangers' homes at will, or to invite strangers to play together.

Fifth, hotel guests are not allowed to wear underwear, nightdresses, vests, underwear and other "bedroom clothes" in public places inside the hotel. It is also not allowed to go shirtless or disheveled.

Sixth, you are not allowed to take away the public goods in the guest room or other parts of the hotel at will and take them for yourself.

Three things to pay attention to when staying in a hotel in China.

First, when many people visit together, don't disperse the accommodation. It is not only best to stay in the same hotel, but also on the same floor. In this way, everyone can take care of each other, which is also conducive to collective action.

The second is to learn as much as possible about the special rules of some foreign hotels. Next, briefly introduce the basic etiquette that should be observed when staying in a foreigner's home.

In general, they mainly have the following three points.

First of all, it should be mutually agreed. Accommodation in a foreign country directly at a foreigner's home usually occurs during a private visit. This is usually not allowed when traveling. Living in a foreigner's home, the relationship between the tenant and the landlord is often either personal or lease. In these two cases, the most important thing is that both parties are completely willing, and it is best to make an appointment first. Because foreigners emphasize personal privacy and avoid others interfering in their private lives, they don't like to let outsiders stay in their own homes. If foreign friends don't take the initiative to propose, it's best not to propose first, or even stay. Of course, even if the other party warmly invites you, you don't want to and don't have to be forced.

Second, the fee should be paid. For ordinary people, no matter what the circumstances, living in a foreign friend's home should consciously pay a certain fee. If it is a lease relationship with the landlord, it goes without saying that the performance has to be paid. Even if you are close to the landlord personally, you have to pay a certain fee. If you stay for a long time, you should pay more attention to this. Even if the landlord doesn't pay the rent himself, he should at least pay for the TV, telephone and fax he uses on weekdays.

Third, you should take care of yourself. No matter how long you stay in a foreigner's home, whether you are unfamiliar with the landlord or have never met him, you should pay attention to your performance and behave yourself everywhere. Don't create conflicts and troubles because of your own unconsciousness, and don't even invite criticism because of your careless behavior. In this regard, the most important thing is to pay attention to the following three points.

First, we must abide by the agreement. The agreement between the guest and the landlord, whether written or oral, should be strictly observed from the date of paying the rent to the specific requirements of the guest's living habits.

Second, we should respect the landlord. Respect the landlord, not only be polite to him, but also be careful not to interfere in his private life. Don't break into his room without authorization, and don't take, touch or use his personal belongings.

Third, we should cherish things. In foreign countries, when a house is rented, it is often rented with furniture. Living in a foreigner's home, regardless of whether the rent is paid or not, you should consciously take care of the items belonging to the landlord.

Content expansion: foreign etiquette taboos

Generally speaking, foreign etiquette refers to the interpersonal code of conduct that China people must abide by when interacting with foreigners. As a standard and standardized practice of foreign-related communication, it is like "international traffic rules", and every foreign-related person must consciously abide by it.

Abiding by foreign etiquette has four main functions: first, it is conducive to the maintenance of personal image, unit image and national image; Secondly, it helps to show their good quality and education; Third, it helps to enhance mutual trust and understanding between China and foreign countries; Finally, it will help to develop the friendship between the two sides. Foreign etiquette is mainly suitable for more formal occasions, and it is highly operational. When learning foreign etiquette, we should not only know the main stress, but also avoid many taboos that need to be avoided. In short, it is how to "do something" and "do something wrong" when interacting with foreigners. Below, briefly introduce some important precautions and taboos of foreign etiquette.

First of all, about dressing up

In foreign-related communication, everyone's dress is regarded as the most vivid explanation of his upbringing, and it is regarded as related to his respect for the object of communication, so he can't go his own way.

(A) Important stress

1, trichromatic principle

On formal occasions, foreigners, especially men, should consciously distinguish the color of their whole clothes, and the total number is limited to three. There are more than three colors in the clothes of foreign-related personnel, which are dazzling and difficult to give people a sense of solemnity.

2. Three unifications

When men wear formal clothes in foreign countries, they should try to make their shoes, belts and handbags the same color, preferably black. The more important a person is, the more attention should be paid to this in foreign activities.

3. Three major occasions

To participate in foreign activities, you must not change your dress, but make different appearances according to your specific situation. Traditionally, the dress of foreign-related personnel is mainly divided into the following three occasions:

First, official occasions. Formal occasions, that is, working hours. On the whole, the dress for formal occasions should be mainly solemn and conservative. At this time, foreigners should wear suits, uniforms or skirts. Specifically, men's clothes should be blue or gray suits and uniforms, and women's clothes should be monochrome skirts, dresses or uniforms.

Second, social occasions. Social occasions, here refers to the social intercourse time after official activities. The general dress style in social occasions should be fashion and personality. In common social occasions, such as banquets, dances, mutual visits and parties, foreigners should wear fashion and dresses. At present, dark tunic suit and monochrome cheongsam can be used as "quasi-dresses" for men and women in grand social occasions in China.

Third, leisure occasions. Leisure occasions generally refer to personal free time after official activities, such as home, fitness, sightseeing, shopping and so on. The general style of dress for leisure occasions should be comfortable and natural, and people can often do their own things. In leisure situations, sportswear, jeans, jackets and T-shirts are the most suitable choices. If you wear a suit or skirt on this occasion, you will look serious.

4, jewelry wear

When participating in foreign activities, the jewelry worn by foreign personnel must conform to their status, and it is better to wear as little as possible. In formal occasions, women usually should not wear feminine jewelry such as jewelry, earrings and anklets, which are only suitable for social occasions. It should be noted that when wearing jewelry, it is usually not advisable to wear more than three kinds, each limited to two pieces. When wearing a variety of jewelry, try to make its texture and color consistent.

5, women's makeup

When attending foreign activities, women usually wear makeup. In international communication, make-up not only means self-esteem, but also shows that you pay more attention to your communication. On formal occasions, it is advisable to wear light makeup; In social occasions, make-up can be slightly thicker; There is no need to put on makeup in casual occasions. The three cannot be generalized.

(2) Important taboos

1, Six Taboos of Dressing

On formal occasions, the dress of foreign-related personnel should avoid being too messy, too bright, too exposed, too transparent, too short and too tight, which are the six taboos of dress. In foreign-related official activities, women should especially avoid "revealing six clothes", that is, exposing their breasts, shoulders, umbilicus, back, toes and heels.

2. About the suit

On formal occasions, men had better wear dark single-breasted suits, white shirts and black shoes. When wearing a suit, it is best not to wear a sweater, shoes or sandals, or a backpack. When standing, be sure to button up your suit. It is not recommended to pin the pen in the pocket outside the suit jacket. The trademark on the sleeve of a suit jacket must be removed.

3. About ties

When you wear a suit, you must wear a tie. It is advisable to wear a monochrome or geometric tie on formal occasions, and use a black tie or a flowered tie with caution. It is best not to use "one-pull" or "disposable" ties, and the length of the tie should not exceed the belt. Generally speaking, it is not necessary to use a tie clip. When clamping the tie clip, it should be located between the fourth button and the fifth button of the seven-button shirt from top to bottom, and the position gets worse as it goes up.

4. About shoes and socks

When attending formal activities, it is generally not appropriate to wear sandals, slippers or sports shoes directly, nor to wear socks barefoot. When men wear suits, they usually avoid wearing nylon stockings and white socks. When a lady wears a skirt, don't wear out her socks, don't wear two pairs of socks, and don't change them into fitness pants. When a lady wears a skirt, it is ugly and impolite if her socks are exposed.

Second, about the meeting.

When meeting foreign friends for the first time in foreign activities, it is necessary to observe the relevant meeting etiquette. Taking this lightly in the minds of officials will often leave a bad impression on the people they communicate with.

(1) Introduction

In foreign-related communication, introduction is divided into self-introduction and introduction of others, and their specific requirements are different.

1, introduce yourself

There are two points that need special attention when introducing yourself. First, conciseness. Self-introduction, usually as concise as possible, generally does not exceed one minute. Second, the content is complete. The self-introduction used in formal occasions should generally include four basic contents: my unit, specific department, position and full name. They should be "in one go" and be indispensable.

Step 2 introduce others

When introducing others, the most important etiquette problem is the order of the introduced parties. The basic rule is "honour person comes last", that is, when introducing women and men, men should be introduced first, and then women should be introduced; When introducing elders and juniors, we should introduce the juniors first, and then the elders. When introducing superiors and subordinates, the subordinates should be introduced first, and then the superiors; When introducing guests and hosts, the host should be introduced first, and then the guests.

In foreign affairs reception, if there is more than one guest and host, the host should be introduced first, and then the guest should be introduced. However, when introducing the personnel of all parties, it should generally be carried out from high to low according to the specific level of their positions and identities.

(2) shake hands

When meeting and breaking up, people mostly shake hands as gifts. When shaking hands, the following two points should be taken seriously.

1, sequence

When shaking hands, the order in which the two sides reach out is very important. Its basic rule is "honour person first", that is, when women shake hands with men, women should reach out first; When the elder shakes hands with the younger generation, the elder should reach out first; When the boss shakes hands with his subordinates, the boss should reach out first. When the host shakes hands with the guests, the situation is quite special: when the guests arrive, the host must first extend his hand to welcome them; When the guests leave, they should first reach out and signal the host to stay here. It should be pointed out that the order of reaching out when shaking hands is divided into men and women, and it is limited to social and leisure occasions; On formal occasions, it is usually only to look at the location, only to divide the host and guest.

2, the main taboo

There are six taboos that should not be offended when shaking hands with foreigners on formal occasions. First, absent-minded. Second, use your left hand. Third, wear gloves. Fourth, wear sunglasses. Fifth, hold hands with the opposite sex. Sixth, cross patterns appear when many people shake hands at the same time.

(3) Business cards

In official activities, exchanging business cards with new people is a communicative act. Both the host and the guests should be prepared for this.

1, hand in your business card.

There are four points to pay attention to when handing out business cards to foreigners. First of all, you should stand up and hand it to each other. Second, you should use your hands or your right hand. Third, face each other with words. Fourth, pay attention to the order. Usually, when the two sides exchange business cards, the party with the lowest level must issue its own business card first; When a person exchanges business cards with many people at the same time, he should do it from respect to inferiority or from near to far.

Step 2 accept business cards

There are five basic rules for accepting business cards: First, you should stand up or greet each other. Second, you should use your hands or your right hand. Third, read the business card carefully after receiving it. Fourth, put it away respectfully. Fifth, you should give each other your own business card.

3, the main taboo

Generally speaking, business cards used for foreign exchanges should not be printed with my photo, aphorisms or private house phone numbers, and should not be altered, added or deleted.

When accepting foreign guests' business cards, it is not advisable to put them on the table, in your trouser pocket or give them to others for circulation.

(4) Theme

When talking with foreigners, you should carefully consider the specific topic you choose.

1, taboo topic

When talking with foreigners, you should not choose the following three kinds of live questions. First, the topic of low style. Such as disasters, murders, tragedies, scandals and so on. Second, criticize other people's topics. Foreigners often have the same feeling that "who is right and who is wrong must be right and wrong". Third, topics involving privacy. Personal privacy topics such as income, age, marriage, health, address and experience. In particular, you should not take the initiative to mention.

Step 2: the right theme

When talking with foreigners, choose the following three topics. Generally no problem. First, the topic that the communication object is good at. Second, a relaxed and happy topic. Such as sports, competitions, film and television entertainment, leisure and vacation, fashion, local conditions and customs, cooking snacks, weather conditions and so on. Third, the topic of elegant style. Elegant topics such as philosophy, history, geography, and literary masterpieces can all be involved in the conversation, but don't pretend that you don't know anything, and don't teach others to swim.

Third, about the discussion.

In foreign exchanges, the specific arrangement of seats is often particular.

(A) the basic pressure

When arranging seats, the basic practices at home and abroad are different. When arranging seats on foreign-related occasions, international practice should generally be observed.

1, the traditional practice in China.

When arranging side-by-side seats, China's traditional practice is to "put the left first", which means that the position on the left is higher than that on the right. At present, this method is still widely used for holding meetings and taking official photos in China.

2. International practice

When arranging seats side by side, the international practice is to "put the right side first", which means that the position on the right side is higher than that on the left. It has been widely used in foreign-related occasions.

(II) Specific operation

1, meeting guests

When meeting guests, the standard practice should be that the host and guests sit side by side facing the main entrance indoors, with the guests on the right and the host on the left. Other attaché s of the host and guest should line up on their boss's side in turn according to their duties.

If the host and guest sit side by side on the right or left side of the main entrance, instead of facing the main entrance indoors, they usually pay attention to "taking the distance as the top" or "taking the middle as the main position", that is, either the person who is far away from the door is the upper position or the person sitting in the middle is the upper position.

2. Formal negotiations

When holding formal bilateral negotiations, if the negotiating table is horizontally placed indoors, the guests should sit facing the door and the host should sit with his back to the door. Except for the guest and host who sit opposite each other, other personnel of both sides should sit on the boss's side from right to left and from high to low according to their specific status. Traditionally, translators from both sides should sit in the first position to the right of the guest of honor and the host respectively.

If the negotiating table is placed vertically indoors, it should be based on the direction when entering the door. The guest on the right takes a seat, while the host sits on the left. Other practices are similar to the former.

3. Signing ceremony

When holding a bilateral signing ceremony, the signing table is often placed horizontally indoors, and the personnel of both parties should be arranged side by side behind the signing table, facing the main entrance indoors. The signatories of both parties should usually sit in the middle, with the guest signatory on the right and the main signatory on the left. Other commissioners of both sides supported their signatories.

During the multilateral signing ceremony, the signature table is still placed horizontally indoors, and the signature seat must still face the main entrance, but only one is provided. All personnel should sit indoors, facing the signature seat and facing away from the main entrance. When signing formally, the signatories of all parties should go to the signing desk in a certain order, take their seats and sign, and then return to their original places.

4. Take a group photo as a souvenir

On formal occasions, when Chinese and foreign people take photos, they generally pay attention to "right is the top", "middle is the top" and "front row is the top". That is, when taking a group photo, Chinese personnel can be left and foreign personnel can be right; The personnel of both sides are arranged from the center to both sides according to their identities. If you can't rank in the first row, you can rank in several rows, but the previous ranking is the highest.

Step 5 fly the national flag

When flying Chinese and foreign flags in foreign activities, we still pay attention to "putting righteousness first". Specifically, when flying the national flags of the two countries, right-handed people should be guests and left-handed people should be the main party. When multi-national flags are hoisted, they should be arranged from right to left in English alphabetical order of country names.

Step 6 take a bus

When riding a double-row bridge car with five seats, the seating arrangement can be divided into two specific situations. First, the owner drives. Usually, the passenger seat is the upper seat, and the seating order of other seats should be the right seat in the back row, the left seat in the back row and the middle seat in the back row. Second, full-time drivers drive. Generally, the right seat in the back row is the upper seat, and the seating order of other seats should be the left seat in the back row, the middle seat in the back row and the passenger seat in turn.

Fourth, about the banquet.

When attending a formal banquet, both the host and the guests should be polite.

(1) general rules

1, the way of banquet

Foreign banquets pay attention to "eating environment" and "eating culture", which are few but fine. It is necessary to embody characteristics and oppose extravagance and waste. When the number of people attending the banquet is small, the method of sharing meals should be adopted. When the number of people attending the banquet is large, self-help should be adopted. Try not to mess around.

2. Placement of dishes

When arranging the banquet menu, the most important thing is not to violate the guests' dietary taboos, especially religious taboos and ethnic taboos. If possible, you can entertain guests with local and ethnic dishes.

3, table taboo

At a banquet, diners should not make noise, smoke, pick their teeth in public, tidy their clothes, make up, help others with food, or persuade others to drink.

(2) Western tableware

1, knife and fork

When eating with a knife and fork, you should hold the knife in your right hand and the fork in your left hand. Don't point at people or beat each other. When you don't eat it for a while, you can put it on a plate in a figure of eight, with a right knife and a left fork. If you put it side by side on the plate, it means I have finished eating.

Step 2: napkins

When eating western food, the napkin can only be spread on the thigh, not tucked on the collar. Don't use it to wash dishes. If you leave temporarily during the meal, you can put your napkin on your seat. If it is on the table, it means that I have finished eating. At a western-style banquet, the hostess spreads out her napkin, which usually indicates the beginning of the meal. The hostess put a napkin on the dining table, which often indicates the end of the party.

3. spoon

Don't let the spoon stand at attention in the box or basin or put it in your mouth. When drinking coffee, you can't scoop it with a spoon.