How to do a good job in private education?
1, shaping their professional image Some members will observe all the personal tutors present, their usual training, manners and performance when taking other clients, and then decide to choose the personal tutor they want to hire. Therefore, every private teacher should pay more attention to his image, speech and performance in private education at work, and don't lose these potential customers in vain. 2. To capture the needs of customers, you need to fully understand the real needs of customers, and then design the corresponding training plan. Many customers who come to the gym to exercise are to improve their body shape and get a healthier and more energetic life, rather than training big muscles with high intensity and overload; Therefore, don't impose your favorite training methods on customers. 3. Establish and maintain communication with customers. In addition to talking with customers during the training process, you should also communicate with customers for a long time on a regular basis, which will enable you to understand customers' ideas and opinions more accurately, and then make targeted arrangements or change plans. For example, a client has been with a tutor for half a year. In a conversation, the client revealed that he didn't like doing supine movements and felt unnatural. After the coach understood it, he changed some supine movements to reclining or sitting posture. It seems like a trivial matter, but it is the most effective way to retain customers. 4. The tracking service tests all aspects of the body before the end of a training plan cycle (about 8- 12 weeks), and then discusses with customers whether the current training progress is satisfactory; If satisfied, how should the next training plan be designed? If not, what is the problem? Is it the arrangement and selection of training movements, or the intensity or time, or the coordination of nutrition? These all need to be discussed, and then private education can provide professional advice. In addition, make a phone call or send a greeting card every customer's birthday or Spring Festival. What you need to prepare for meeting a customer for the first time: 1. Personal information, business card, contact information, education background, physical fitness certificate obtained, resume (including work experience, competitions participated in, interests, etc. ) 2. Physical health report form, exercise history and eating habit questionnaire (to be filled out by customers) 3. Basic training plan (general training policy, action arrangement and weekly training times) 4. Prepare the evaluation standard of the test for immediate evaluation (see AASFP Physical Fitness Test Evaluation Form for details) 5. Dress neatly and cleanly. Personal image and packaging sometimes play a decisive role. Many customers prefer to choose private tutors who are healthy in appearance, outstanding in appearance and know how to dress up. This is not to attract members with fancy clothes and dresses, but to spend some time on clothes and words and deeds, which may get unexpected results! 5. Self-promotion awareness