Current location - Health Preservation Learning Network - Fitness coach - I asked the gym to drop out of class, and the gym asked me to deduct 30% of the handling fee. The refund amount was different for me many times. How much can you recover?
I asked the gym to drop out of class, and the gym asked me to deduct 30% of the handling fee. The refund amount was different for me many times. How much can you recover?
How to get the money back from the gym smoothly: negotiate with the gym owner; Requesting consumers' associations or other mediation organizations established according to law to mediate; Complain to the relevant administrative department; Submit it to an arbitration institution for arbitration according to law; Or bring a lawsuit to the people's court according to law. Legal basis: Article 39 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, disputes between consumers and operators can be resolved through the following channels: (1) settlement through consultation with operators; (2) Requesting consumers' associations or other mediation organizations established according to law to mediate; (three) to complain to the relevant administrative departments; (four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration; (5) bring a lawsuit to the people's court. Article 40 If consumers' legitimate rights and interests are damaged when purchasing or using commodities, they may claim compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller.

legal ground

Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests Article 39 Disputes over consumer rights and interests between consumers and business operators can be resolved through the following channels:

(a) negotiated settlement with the operator;

(2) Requesting consumers' associations or other mediation organizations established according to law to mediate;

(three) to complain to the relevant administrative departments;

(four) according to the arbitration agreement reached with the operator, submit it to an arbitration institution for arbitration;

(5) bring a lawsuit to the people's court.

Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests Article 40 If consumers' legitimate rights and interests are damaged when purchasing or using commodities, they may claim compensation from the sellers. If the seller's compensation is the responsibility of the producer or other seller who provided the seller with the goods, the seller has the right to recover from the producer or other seller. Consumers or other victims who suffer personal or property damage due to commodity defects may claim compensation from sellers or producers. If it is the responsibility of the producer, the seller has the right to recover from the producer after compensation. If it is the responsibility of the seller, the producer has the right to recover from the seller after compensation. When consumers receive services, their legitimate rights and interests are damaged, and they can claim compensation from the service providers.