Legal analysis: If the merchant has closed down or even lost contact, it can be concluded that the merchant has clearly stated that it will not continue to perform its service contract obligations, which constitutes an expected breach of contract. Consumers can request to terminate the contract and let the merchant return the balance in the prepaid card. In daily life, consumers may have to apply for many prepaid cards, such as fitness cards for fitness, prepaid cards for hairdressing, prepaid cards for meals and so on. The advantage of this kind of prepaid card is the long-term consumption discount, and it is precisely because of the strong discount that a large number of consumers are tempted to apply for prepaid cards. However, due to poor management or other reasons, some businesses closed down or "ran away".

Legal basis: Article 28 of the Law on the Protection of Consumer Rights and Interests in People's Republic of China (PRC), operators shall not make unfair and unreasonable provisions to consumers, such as excluding or restricting consumers' rights, reducing or exempting operators' responsibilities, and aggravating consumers' responsibilities, by means of standard clauses, notices, statements, shop notices, etc. , shall not use the format clause through technical means to force transactions. Format terms, notices, statements, shop notices, etc. Contains the above content, and its content is invalid.