It's the front hall of the hotel, also called the front desk, or the front desk, front desk, etc. , mainly doing front desk reception work. ?

1, usually located in the hotel lobby, is a comprehensive service department mainly responsible for reception and business scheduling.

2. Work mainly includes reservation, registration, room surplus control, check-out and guest requirements.

3. The service telephone number of the hotel front desk is generally recorded on the telephone number of each customer service.

Extended data:

Other hotel facilities:

1, room reception

Having guest room facilities suitable for the scale and standard of the hotel, and providing guest room facilities corresponding to the star standard of the hotel. Each room has its own bathroom; There are split air conditioners or central air conditioners to ensure or adjust the temperature; Every room is equipped with a telephone; Every room is equipped with TV and audio equipment; Each room is equipped with a certain amount of stationery; Each room is also equipped with a certain amount of sanitary products;

2. Catering reception

There are Chinese restaurants, western restaurants and necessary catering facilities suitable for the scale and standards of the hotel, including tableware, cookers, furniture, kitchenware and various dining utensils.

3. Entertainment services

Having a ballroom suitable for the scale of the hotel, as well as all necessary equipment and facilities, and its affiliated bar service equipment and facilities; Bowling field and facilities; Billiards room and indoor billiards equipment and facilities; Electronic entertainment room and its various electronic entertainment equipment and facilities; Swimming pool and various ancillary and auxiliary equipment and facilities; Fitness room and various fitness equipment and equipment; Sauna, massage room and various supporting facilities.

4. Operational guarantee

(1) Engineering supporting facilities: such as power distribution facilities, air conditioning and refrigeration facilities, standby power generation facilities, water supply and drainage facilities, hot water supply facilities, laundry room and its necessary equipment and facilities.

(2) Safety guarantee facilities: such as intercom communication facilities, accident broadcasting facilities, fire command facilities, fire monitoring facilities, various fire extinguishing equipment, etc.

(3) Internal operation support facilities: such as staff canteen, staff dormitory, staff club, staff locker room, staff passage, etc.

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