The way to complain about the gym is as follows:
1. Pay attention to keep evidence materials when consuming, such as invoices, consumption lists, receipts, credit card records, bank remittance records, screenshots of successful online transaction payment, etc.
2. When making a complaint, it is necessary to provide the facts and relevant evidence of the reported person's violation of laws and regulations;
3. Consumers can call 1 10 or 123 15 to report;
The industry and commerce department will punish the gym according to the relevant laws and regulations.
123 15 dialing method:
After dialing 123 15, if you need to complain or report, please answer the questions according to the staff's prompts, truthfully tell the facts, reasons and requirements of the complaint, and tell your name, address, telephone number or other contact information as well as the name, address and telephone number of the respondent. There is a charge for calling 123 15. Consumer complaint cases shall be under the jurisdiction of the administrative department for industry and commerce where the operator is located. If the business operator needs the area code of the business location+123 15.
123 15 call requirements:
1. When the rights and interests are infringed, the respondent is under the jurisdiction of the administrative department for industry and commerce;
2. In the process of consumption, when the rights and interests are infringed;
3, found fake and shoddy goods and manufacturing fake and shoddy goods "dens";
4. When false advertisements are found to deceive consumers; Call 123 15 to report the complaint, and we will help you mediate the dispute. If any violation is found, we will deal with it according to law.
Legal basis:
Law of the People's Republic of China on Protection of Consumer Rights and Interests
Article 15 Consumers have the right to supervise commodities and services and protect consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.
Article 32 The administrative departments for industry and commerce of the people's governments at all levels and other relevant administrative departments shall, in accordance with the provisions of laws and regulations, take measures within their respective functions and duties to protect the legitimate rights and interests of consumers. The relevant administrative departments shall listen to the opinions of consumers, consumer associations and other organizations on the trading behavior of operators and the quality of goods and services, and promptly investigate and deal with them.