Suzhou Tongka is a multi-functional IC card issued by Suzhou City Informatization Construction Co., Ltd. (hereinafter referred to as Suxin Company) to promote Suzhou City Informatization. Suzhou Tong is a contact and non-contact dual-interface card. Each card has a built-in high-tech chip, which has the functions of electronic wallet, etc. It can store multiple payment records and can be recharged repeatedly.
2. What fields can Suzhou Tong be applied to?
Suzhou Tong has covered all buses (10% off), taxis and gas stations in Suzhou. Suzhou Garden Leisure Year Card (each function 120 yuan/year) pays water, electricity, gas, mobile phone, fixed telephone, PHS and other fees at the information booth; Carrefour, Auchan, Keke, Liangyou Jinban, Changfa Cake, Beijing Hualian, CR Vanguard Supermarket; Luomei Shopping Mall, Taihua Shopping Mall; Cross-Strait Coffee, New Island Coffee, Youyou Coffee, Haolunge, Imperial Restaurant Fast Food Department, Splendid Paradise, 100 Rest assured breakfast; Kym international chain, Ms. Mingjiao professional beauty, Locke hairstyle, Zhao Hui beauty, Ichiro hairstyle, Yajie dry cleaning; Kirin, West, King of K Songs, Music Space Station, Kaiming Grand Theatre, Teana Car Accessories, Mingjun Car Industry, and Qingfeng Car Shadow; Xinghai Swimming Pool, Changfangyuan Fitness Center, Yingpaisi Fitness Club, New District Club, Shilu Club, Baolihao International Fitness, Korean Health Care and Liangzi Fitness; Zone Jin 16, Victoria Leisure Center and Apollo Leisure Center; The only designated card for Suzhou light rail in the future …
Credit card fields include: consumption, fashion life, tourism, catering consumption, leisure and entertainment, and cultural life.
3. Can Suzhou Tongka report the loss?
This card is anonymous and does not report the loss. Please take good care of it.
4. Does Suzhou Tong Company provide prepaid invoices?
Provide. With the approval of Suzhou Local Taxation Bureau, in the process of recharging, the recharged money will be used as the pre-deposit of e-wallet and enter the consumption link. Moreover, the money is allocated to the corresponding consumer service providers according to the actual consumption of cardholders. Suzhou Tong Company will provide invoices during the recharge process. If citizens need invoices, please ask the relevant personnel when recharging. Note: As Suzhou Tong Company has provided the invoice when recharging, the merchant does not provide the invoice when the cardholder consumes.
5. Why does Suzhou Tongka charge 40 yuan deposit?
Ordinary Suzhou Tongka collects the deposit of the basic card by means of deposit, for example, China, Shanghai and Hongkong all use the deposit. 40 yuan deposit is required, so that the cardholder can take care of the card. If the surface of the card is not damaged, the deposit can be refunded with the card. Suzhou Tong's function and reliability are incomparable with ordinary contact IC cards. If you use it several times and throw it away, it will cause great waste of resources.
6. Where can I buy an ordinary Suzhou card?
Suzhou Tong Ordinary Card can be purchased at Suzhou Tong Customer Service Center and Suzhou Information Booth.
7. How to choose Suzhou Tongka?
Customers can purchase Suzhou Tongka at the special outlets of Suxin Company as required. Each card has a 40 yuan deposit, and the warranty period is 3 years. From the month of purchase, the depreciation charge is 1 yuan/month, and the maximum depreciation charge is 40 yuan.
8. How to recharge Suzhou Tongka?
Suzhou can recharge at Suzhou Tong Customer Service Center, Suzhou Information Station and Suzhou Tong designated recharge points.
9. What if Suzhou Tongka can't be used normally?
When the card can't be used normally, the customer takes the card and deposit receipt to Suzhou Tong Customer Service Center to change the card, and the original card is recovered. Whether the card is bent, folded, cracked, damaged, perforated, worn, uneven, damaged by fire or water immersion. , or the card warranty expires, and the card replacement fee is 40 yuan/piece. If the balance can be read, directly transfer to the new card; If it cannot be read on the spot, it will be transferred to a new card after 7 days.
10, is there any positive or negative difference between using Suzhou Tong?
When using, as long as the card is close to the induction area of the toll collector, there is no difference between the front and back.
1 1. How do I know the balance in my card?
Every time you use Suzhou Unicom, the balance in the card will be displayed on the toll collector or printed documents; Or check the balance in the card on the self-service recharge machine, or at the artificial auxiliary outlets and customer service centers.
12. What should I do if my card runs out of funds?
You can recharge the card manually at the service outlets or inject funds into the card through transfer and remittance. After successful recharge, the card can continue to be used.
13. Is there any upper or lower limit for the recharge amount?
The special electronic wallet can be recharged repeatedly, with a minimum recharge of 100 yuan each time, and the recharge amount is an integer multiple of that of 50 yuan, and the upper limit of the special electronic wallet is 1000 yuan. Users can consult with the company if they have special needs.
14. If the amount in the card is insufficient to pay for this consumption, can it be overdrawn?
No Please pay in cash if there is insufficient funds in the card.
15. How to keep the card without damaging it?
Do not over-mold, bend, scribble, scratch, punch, cut, bump or soak the card. Do not put the card near high temperature and magnetic objects. Please do not use metal cards when using.
16. Can one card be paid by more than one person?
I can't. Based on the current congestion on buses, in order to avoid incorrect deduction of fees and reduce disputes between drivers and passengers, the system has set up a payment mode of "one card, one person" to protect the interests of passengers.
Huo Feng Road Customer Service Center: No.58 Huo Feng Road (north of Suzhou Power Supply Bureau) Tel: 652233 1 1
Nanmen Customer Service Center: No.48 Renmin Road (the monthly pass card handling office of the bus company) Tel: 65282885
Fenghuang Street Customer Service Center: No.215 Fenghuang Street (in Shuangta Sub-branch of Agricultural Bank of China) Tel: 675 16882.
Mo Xie Road Customer Service Center: No.826 Mo Xie Road (diagonally opposite Hanting Square) Tel: 6512010/.