Member consultant is a profession. Member consultant is mainly responsible for a series of work of member management and service, including recruiting new members and maintaining member relations.
Question 2: Hui Member Consultant. Quick member consultant. Reading four tones (here is the abbreviation of membership system) is a profession. Member consultants are mainly responsible for a series of management and service work about members, including recruiting new members and maintaining membership relations. and
Question 3: How do member consultants say member consultants in English?
Member consultant
Fitness consultant
Question 4: The interview asked why you chose to be a gym member consultation meeting. I like this job, and I have been in this industry before, so I am familiar with it. The member department is responsible for the member sales, activity promotion and customer service of the gym. In all departments of the club, it is the department that has the most contact with the outside world and customers. Therefore, every employee of the member department is required to strictly abide by the reception service process and regulations of the member department in the process of treating people, communicating with customers and promoting membership.
Question 5: How can the telephone invitation of membership consultants have a high success rate? What's the telephone invitation? I just entered the business and asked for advice. I still want to post it in a professional place or ask. Personally, I think it is better than here.
Question 6: How do you spell the word "will" for membership consultants? Huisisheng (here is the abbreviation of member)
Member consultant is a profession. Member consultants are mainly responsible for recruiting new members, maintaining member relations, and managing and serving members.
Question 7: What did the member consultant say when sending out the list? 3. Promotion work, such as various advertisements and task lists. 4. Communication level of member consultants. We were right. Why do you say that? Because compared with your health and longevity, this money is too small. Comments,
Question 8: How to be a member consultant, attract customers, bring visitors and talk about bills. The more detailed, the better. Nowadays, it is difficult for many clubs and clubs to find salespeople, and it is even more difficult to find excellent salespeople. Even if you find some good salespeople, it is often inconvenient to use and can't fully achieve the expected results. Therefore, the industry often laments that sales are difficult to manage.
When the club's performance is good, it often focuses on the daily work flow and discipline of selling members, and does not sort out the performance; When performance declines, performance comparisons are often made to see the results. In this way, there is no accurate work arrangement for the management of membership consultants, and the managers don't know whether it is the inevitable result of management or the accidental formation of climate. It is this kind of incomplete uncertainty about sales performance, so seasonal influence and price competition have become the best excuses to affect performance in the industry.
The production of general fitness club sales is roughly two steps: one is to let customers in; The second is to persuade customers to pay the bill. Basically related to the following factors-
1. Whether the goods provided by the club are good or not, that is, the brand, hardware scale, technical teachers and supporting services of the club.
2. Club sales strategy, such as price.
3. Promotion efforts, such as various advertisements and homework.
4. Communication level of member consultants.
When we manage the sales of members, I think we should do some analysis: the sales generated by the conditions created by the resources of the club (company), such as the orders formed by the reasons in 1, 2 and 3, are different from those purchased through the communication and repeated visits of member consultants.
Make a fine comparison of monthly performance. If there are many return visits, it means that the member salesman is not a problem. The problem lies in the resources promotion, planning strength and planning strategy of the club. If there are many visitors and the transaction rate is not high, we should consider the ability training and stress management of membership consultants.
Of course, there are other comprehensive reasons for the ideal performance, and our managers often ignore some such phenomena, such as:
1, raising old sales and underestimating new people;
Generally speaking, the sales team is a mixture of old and new people. They often make newcomers do some hard, tired and poor jobs, despise their language and behavior, send more orders, arrange booths, receive visitors and give them no opportunities.
2. Lack of daily sales reception summary and regular training, charging, boosting and pressure;
3. The manager is close to some salesmen, but alienated from some, which affects some people's working mood;
4. The sales supervisor, manager and investment boss are inconsistent, and the execution is discounted;
5. Some membership consultants have personal relationships with managers or investors, and they enter the company as sales consultants because of human relations, and their own quality is problematic;
6. Some membership consultants who enter the sales industry regard sales as the transition of their work.
On some technical answers to orders
1. Your annual card here is too long. I need a short-term one, such as a monthly card.
(1) Oh, I'm not too embarrassed (be polite) either, because our club is a member. First of all, we must ensure the stability of members. If there is a monthly card, the people in the club will easily become very complicated, which is contrary to the original intention of our meeting.
(2) In fact, as our member, we should fully ensure that you have a comfortable fitness environment.
Comments: Pretend to regard each other as our members, give each other an association space, and unconsciously enhance each other's desire to buy.
(3) As fitness is a long-term concept, how can we achieve good results in a short time? What's more, even if it is effective, it needs to be maintained! Think about it, it's only been a short month, and I can't see any effect. Compared with the annual card, the money spent is not cost-effective.
Comments: It takes a long time to change each other's original understanding with your professional knowledge and guide them to have a correct understanding of fitness.
(4) Compared with peers, our Hai Yin Fitness Club has a unique advantage. All three stores can transfer, that is, they can transfer. For example, if; ; ; ; Then you can pause.
Comments: The expression of these two points should be mastered very skillfully, and the process should be carefully disassembled one by one. The key point is how to use skills and grasp the scale.
(5) In fact, most members of our other sub-centers have two cards, three cards, or even life cards. The number of cards in one year is the least, and there are almost no monthly cards. The reason for this is that the longer they consider running, the better. Second, considering the high price, they will have a feeling of cherishing. Think about it, if you spend ... >>
Question 9: I wonder how big LZ will be in the future as a fitness membership consultant? You can try it if you are young. There are many things in this industry, and opening a gym is very risky. At least now, if you don't know, don't do it. This industry is sunny and has great potential, but it is not well developed in China. The industry regulations are not perfect and the cost is high. China made a lot of money in this industry three years ago, but little money has been made since last year. Most of them are struggling, especially in Beijing. Costs have gone up, card prices have gone down, houses have become more and more expensive, and there are more and more gyms, leading to vicious competition. Moreover, if the price difference is too large, businesses will cut prices and sell more, and then invest less in services to reduce complaints from members and have a bad impression on the whole industry. This is the bad side. On the bright side, when the whole industry is systematized, just like western countries, there will be more state supervision, because with the improvement of living standards, people are most eager for health. I started as a conference consultant, then became a coach and supervisor, and now I am a manager. Along the way, I have a lot of bitterness and a lot of happiness. If you have any questions, I can tell you some experience.