Kaka's application question and answer
1, how to open the application of citizen card?
Adult citizen card:
(1) Medical insurance function: Citizens who have already participated in the basic medical insurance in Hangzhou (Greater Hangzhou Medical Insurance) will open the medical insurance function for free when they apply for a card.
(2) Electronic wallet function of citizen card: citizens can open their cards in the citizen card service hall, riverside, Xiasha service point or the south service hall. Opening is free, and 50 yuan must be recharged. The function of citizen card e-wallet is equivalent to ordinary card in Hangzhou.
(3) Citizen card account function: The application is automatically opened when the card is received, and can be used after recharging. The initial service and transaction password is the last 6 digits of the ID number (x is replaced by 0).
(4) "Smart Medical" settlement service: this service will be automatically opened on September 20th, 20 13. After recharging, the funds in the citizen card account can be used to realize "inter-clinic settlement" in the special medical institutions of smart medical care. For example, before September 20, 20 13, the citizen card had the account function but the "smart medical" settlement service was not opened. You need to take the card to the artificial windows such as the smart medical service special window of municipal hospitals and community health service centers, the citizen card service outlets, and the citizen card cooperation outlets of the Agricultural Bank of the main city for on-site handling, or you can log on to the website for handling.
(5) Library borrowing function: this application is automatically opened when the card is received, and the initial password is the 9th-14th digit of the ID number; Cardholders can change their passwords at Hangzhou Library or log on to the website by themselves with valid identity documents.
(6) Park annual card function: citizens can open their cards at the IC card sales point (No.61Nanshan Road) or the citizen card service hall and Xiasha service point in the park. Open 50 yuan/Zhang/year, and continue to run 40 yuan/Zhang/year.
(7) Temple annual ticket: You can open the temple annual ticket from June 165438+ 10 to March of the following year in Hangzhou Temple Sales Center (in the east gate of Jingci Temple, No.56 Nanshan Road, Hangzhou), and the annual fee is 40 yuan/Zhang.
(8) Campus Fitness: Take the card to the nearest primary and secondary school community or register on the citizen card APP.
(9) Financial function: You can apply for a citizen card with financial function in the designated service hall of the citizen card.
Citizen card for primary and secondary school students:
Citizen card for primary and middle school students has the functions of medical insurance, citizen card electronic wallet, citizen card account, "smart medical care" settlement service, second class, library borrowing, park annual card, temple annual ticket, campus fitness and so on. Among them, medical insurance, citizen card account, "smart medical care" settlement service, library borrowing, park annual card and temple annual ticket have the same functions as adult citizen cards.
(1) citizen card e-wallet function: open the card in the citizen card service hall and service point. Opening is free, and it must be recharged, and the e-wallet will be charged to 50 yuan. This function is equivalent to the student discount card (B card), but the life ticket area in the card can be registered to report the loss, and the annual inspection is required in August every year, and the discount area cannot be recharged. If it is lost, please bring your valid certificate to the citizen card outlet to apply for a replacement card.
(2) The second class function: If you get the card, you will automatically open this application. If you find that you can't use this function normally or you can't know the school situation until you get the card, you can call 96225 or go to the citizen card counter.
(3) Campus Fitness: This application will be opened automatically when the card is received. Cardholders must change their adult cards when they reach the age of 18, and the original student cards will be invalid.
Preschool citizen card:
Preschool citizen cards only have medical insurance function and "smart medical care" settlement service (they can only be used after being recharged in hospitals), just like adult citizen cards.
2. Where can I recharge the citizen card e-wallet?
1, Line 2 and Line 4 subway stations, citizen card service hall, Xiasha and Binjiang service points, bus IC card recharge service outlets, all ABC and ICBC outlets in the main city, and * * convenience stores, VANGO convenience stores, full convenience stores and other recharge outlets.
Please click on the specific point; () Or pay attention to the WeChat inquiry of citizen card, or call the hotline 96225 (citizen card), 85 19 1 122 (bus) for consultation.
3. What should I do if I can't use the citizen card e-wallet or citizen card account?
The cardholder needs to find the consumer's merchant to handle it on the spot. If the merchant can't handle it, you can call 96225 on the spot.
4. What should I do if I use the citizen card e-wallet or the citizen card account to deduct the wrong money?
Cardholders can go to merchants for consumption.
5. What should I do if I find that the medical insurance function of the citizen card (social security card) cannot be used normally?
The specific method is as follows
6. What should I do if I find that the card application cannot be used normally?
You can ask for help through the application department, and the contact information is shown in the following table:
Please consult the hotline "96225" for help in other problems that the card cannot be used normally on the special card reader.
Related introduction:
More information about Hangzhou citizen card comes to the point.
You can check the payment progress after 3-7 days, and you can also check the account balance and transaction details after use.
There are also entertainment and leisure activities, such as concerts, auto shows, comic exhibitions, festivals, discounts in shopping malls, food and so on.