Legal basis: People's Republic of China (PRC) Consumer Protection Law.
Article 7 Consumers have the right to protect personal and property safety when purchasing and using commodities and receiving services. Consumers have the right to demand that the goods and services provided by business operators meet the requirements of protecting personal and property safety.
Article 8 Consumers have the right to know the real situation of the commodities they buy or use or the services they receive. Consumers have the right to require business operators to provide prices, places of origin, producers, uses, performance, specifications, grades, main ingredients, production dates, expiration dates, inspection certificates, instructions for use, after-sales services or the contents, specifications and expenses of services, etc. according to different conditions of goods or services.