This hotel can score 4.8 points, and it could have scored 5 points. Disadvantages first: On April 19, the omelette chef asked me to help me fry two eggs for breakfast. After several times, it was taken away by others. Finally, we waited there. The omelet cook may get impatient when he continues to fry eggs. When he beat eggs, a dozen of them were hard-boiled eggs, which he threw aside while cursing. As a five-star hotel, although I didn't scold the guests, such fidgety attitude and swearing words should definitely not exist! This will easily affect the mood of the guests. Is it easy to eat an egg? I haven't eaten for half an hour. You are unhappy! Yes, fried egg master! The overall service of the catering department is not as good as that of the front office and housekeeping department, and the training department of the personnel department needs to strengthen training! The usher for breakfast is very polite! The parking lot, because it is under construction, is not marked and has no fixed parking space, which is a bit messy. It is suggested that the underground parking lot of open buildings should be sorted out. Sleeping in the guest room at night has poor sound insulation effect. Is the morning tour in the opposite room? After quarreling for a long time, the feeling is in my ear! Advantages: I just entered the hotel and couldn't find the lobby. I met the staff in Building 3 and gave us enthusiastic guidance. It's convenient to park in the underground parking lot, which is on the first floor. The enthusiastic staff took us to the front desk to check in. There are only two front desks, small and exquisite, I like it. When I went, the front desk was teaching new people to learn the front desk system. I waited for a while before checking in. After check-in, the front desk staff took us to the guest room and introduced the architectural style of the hotel on the way. How thoughtful! After the delivery, he also handed us a business card of the director of customer service. You can call him if you need anything. I was satisfied when I walked into the guest room. Ordinary rooms are quite big. Next time I stay in a duplex room, I'll experience it. All the decorations are made of bamboo. I like it very much. It's clean and concise. The balcony is very big and there is a big couch, which is very comfortable. The bamboo box on the dressing table is exquisite, and the quality of guest supplies is not bad! The waiter in the room is very warm and generous. This is a place that surprises me, because even the quality of housekeeping staff in five-star hotels is uneven, so it is difficult for everyone to do a good job, let alone resort hotels, which are generally far from the city center, and the quality of employees recruited is not guaranteed. But this hotel has done it and the training is in place! Even more surprising, after breakfast, we came up from the side door and took the elevator back to our room. I didn't know the elevator was a freight elevator, but the big brother of migrant workers in Lasha politely asked us to go first and said to wait! This is amazing. The personnel department trained this? Thank you! I put a plate of fruit in the guest room at night. These apples are not very delicious, but they taste sweet and crisp. Thank you! I called the switchboard at night and asked for a lot of things, bottle opener and scissors. The switchboard operator is also great! When I checked out the next day, there was a plastic bag stuck under the stroller. As soon as I squatted down to pull, the porter came to help me enthusiastically. Thank you! Check out soon, too! The service of the staff in the front office and housekeeping department is warm and thoughtful, making guests feel at home! Next time I come to Anji, I will choose New Year's Day.