There is such a branch on the 3rd floor of Jiaoling Lake in Wuhan Wanda. On June 9, 20 18, the victim Ms. Jiang set up a fitness card there, worth 2999 yuan. At that time, it was said that it was given for two years and one year, and the card expired on June 6, 200218.

According to Ms. Jiang, before applying for the card, it was actually found that the toilet bath in the gym was connected with the dressing room and the ground was wet and slippery. To leave with your bag, you have to cross a very slippery ground.

This is Mr. Xiong, the sales manager of the store. He gave Ms. Jiang a business card. At that time, Mr. Xiong promised to install the floor mat later, and Ms. Jiang chose to believe it at that time. As a result, the other party failed to fulfill its promise.

Later, due to busy work, she got a free fitness card from her work unit, so Ms. Jiang seldom went to Emgrand Fitness Center, and because she stopped for a business trip, this card was used for less than two months.

During this period, I was cheated out of 300 yuan's deposit by the store's personal fitness instructor, and spent half an hour in private education, saying that I could get a refund if I didn't order private education, but I didn't return it later. Ms. Jiang said that she didn't care if she didn't want to wrangle.

20 18 10 The salesman who sold the card to Ms. Jiang left her job, and the Emgrand Fitness Center was acquired by China Construction Group. But the problem of floor mats has not been solved.

20 1 8165438+1October1The victim, Ms. Jiang, fell down after a yoga class, and injured her knees and left palm when she passed through the wet ground. According to Ms. Jiang, at that time, her hand was scratched by a glass bottle. The first time she got up, she wanted to talk to the front desk and clean it up quickly so as not to hurt others. She doesn't want to pay for it.

But when I got home, I found that my knee was swollen so high that I couldn't bend it. So I contacted all the gym staff who added his WeChat, including manager Xiong, personal trainer, gym salesperson, etc., at least 10. However, they didn't say that they would play outside on Halloween, but they just didn't belong to their department. It was not until the 5th that Ms. Jiang was added to their operation manager according to the information provided by one of them. Then I went to the hospital to see a doctor. Although there was no fracture, the hospital prescribed medicine and spent 800 yuan on medical expenses, which were borne by the gym.

Ms. Jiang stayed at home for a month according to the doctor's advice. However, the film was taken away by the gym, and the medical record was taken back after Ms. Jiang's repeated insistence.

After that, Ms. Jiang stopped her card for three months and asked the gym to install floor mats, so the time of the fitness card continued to1October 202 11.

However, when Ms. Jiang went to see it in early March, she found that the gym did not install silicone mats around the stools at the junction of the bathroom and the bathroom.

These requirements, in the previous negotiations, Ms. Jiang made it clear. She said that if the floor mat was installed, the matter would be forgotten and no compensation was needed. Ms. Jiang didn't go in at that time, so she left directly. After returning home, she has been considering whether to return the card. At this time, the gym took the initiative to call Ms. Jiang and ask her to sign, so that 800 yuan handed in by the gym could be reimbursed. So it intensified the contradiction, and the other party made various prevarications. On March 5th/kloc, Ms. Jiang called 3 15.

Ms. Jiang wants to return the card. At this time, the gym began to play Tai Chi in various ways, including the shop assistant surnamed Zhou. There may be something fishy in this, and directly ask Ms. Jiang to file a lawsuit.

The gym said that you can hang the card and sell it online. Not a word was mentioned about compensation. Even if the card is returned according to the procedure, there will be liquidated damages in addition to the four-month use time.

The next day, Ms. Jiang went to their deputy director again and got the coordination book, asking the other party to refund her 3300 yuan within one month. There is no compensation for medicine and lost time. However, Manager Xiong sent a WeChat to Ms. Jiang in the evening and changed her mind: "If the amount can be less, I will help you as soon as possible."

Although the gym staff didn't realize it was their duty, they said it was "helping" and even bargaining.

This matter has not been solved so far.

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